Support the mission of Cencora as a Bilingual Caseworker. This remote role is focused on reimbursement support and enhancing patient services in Canada. Cencora is hiring for a Bilingual Caseworker to deliver essential services in patient and provider support. You will engage in coordinating case updates, resolving reimbursement documentation, and monitoring operational trends. Effective communication and meticulous record-keeping are crucial to successful case resolution. Key Responsibilities:
Assist with reimbursement requests for patient services
Coordinate documentation and follow-up activities
Resolve routine issues affecting reimbursement processes
Maintain visibility and accuracy in case records
Identify trends that may require escalation Requirements:
High School Diploma/GED or equivalent necessary
Minimum of 2 years in case coordination or reimbursement support
Bilingual in English and French essential
Certification in customer support preferred
Experience in healthcare or claims support roles Use your skills in a energetic role that contributes to Cencora's impactful work in healthcare.

📌 Cencora Bilingual Caseworker Position Quebec City (Canada)
🏢 World Courier
📍 Canada