Become a pivotal part of Gore Mutual as a Senior Engineer specializing in AWS. This role involves enhancing our Amazon Connect platform to optimize customer interactions. As a key player, you will design, develop, and maintain powerful contact flows using AWS services, contributing to the reliability of our telephony ecosystem.

Your responsibilities include automating processes and delivering integrations that ensure seamless operations while fostering continuous improvement across the board. Key Responsibilities:
Build and manage Amazon Connect contact flows and IVR menus
Optimize AWS Lambda functions for improved efficiency
Set up CloudWatch for proactive monitoring
Resolve telephony issues and minimize downtime
Collaborate to develop AI-driven features for customer engagement Requirements:
Undergraduate degree in IT or Computer Science
Expertise in Amazon Connect and serverless applications
Hands-on with infrastructure-as-code solutions
Familiarity with CI/CD and observability tools
Experience in insurance or similar sectors is a plus Bring your technical expertise to reshape how Gore Mutual engages with customers.

📌 Aws Senior Engineer Position At Gore Mutual Cambridge
🏢 Gore Mutual Insurance
📍 Cambridge