Step into a leadership role with Concentrix as an Associate Site Director in Chatham, Ontario. This integral position focuses on enhancing customer experiences through effective site management. In your capacity as Associate Site Director, you will oversee the day-to-day operations of a thriving customer care site with over 250 staff members.

Your responsibilities will encompass managing performance metrics, client interactions, and fostering a positive company culture. This role requires someone capable of building strong relationships and driving operational improvements in a rapid-paced environment. Key Responsibilities:
Supervise customer care operations and team leadership
Develop and implement performance strategies
Ensure adherence to budget and training guidelines
Maintain effective client relationships
Monitor operations to meet quality and service standards Requirements:
Age 18 or older with High School Diploma/GED
Proven experience in managing sizable teams
Strong accountability for client satisfaction metrics
Ability to foster a low attrition setting
Flexibility to work diverse hours Lead the charge in delivering excellence in customer care at Concentrix.

📌 Associate Site Director At Concentrix Chatham Kent (Chatham-Kent)
🏢 Concentrix
📍 Chatham-Kent