CIBC Mellon is hiring a Client Service Specialist in Toronto to enhance client satisfaction and manage account processes. This contract position prioritizes relationships and efficient operations.

Reporting to the Client Account and Access Management Manager, this role involves liaising with clients and internal teams to facilitate account openings and maintenance. You will manage risk and compliance while promoting operational efficiency, ensuring a seamless client experience.

Key Responsibilities:
• Act as an expert on account and online portal establishment
• Facilitate requests for account opening and maintenance
• Manage complex account restructures with thorough documentation




• Develop robust relationships for time-sensitive operations
• Ensure adherence to corporate regulations and policies

Requirements:
• 3+ years in financial services and client-facing roles
• University education in business, finance, or accounting
• Strong skills in MS Office and digital technologies
• Detail-oriented, with effective change management skills
• Exceptional written and verbal communication talent

Ensure excellent client service and operational effectiveness while managing accounts at CIBC Mellon.
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📌 Client Service Specialist Contract Role (Ontario)
🏢 CIBC Mellon
📍 Ontario