Step into the essential role of Guest Service Agent at Sandman Hotel Group, where your focus will be on guest satisfaction and front desk excellence. This position requires a proactive approach to hospitality and customer care.

At Sandman Hotel Group, we pride ourselves on providing unforgettable experiences to our guests across Canada and beyond. As a Guest Service Agent, you will interact with guests upon arrival and assist in various areas such as check-ins and providing information about our hotel amenities. Your ability to solve problems and manage multiple priorities will be key to enhancing guest experiences.

Key Responsibilities:
• Assist guests with check-in and check-out processes
• Offer luggage handling and related support




• Address guest inquiries efficiently and professionally
• Book reservations and manage billing inquiries
• Ensure the front desk is stocked with necessary items

Requirements:
• Preferred completion of hotel management apprenticeship
• Minimum of 1 year in hotel front desk roles preferred
• Knowledgeable in accounting practices and customer service
• Excellent communication and negotiation skills
• High proficiency in Opera/Opera Cloud software

Join our committed team and create lasting impressions for guests at Sandman Hotel Group.
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📌 Front Desk Guest Service Agent Role (British Columbia)
🏢 Northland Properties
📍 British Columbia