Elevate your career as an Accident Benefit Claims Specialist at Aviva. This is a hybrid role ideal for individuals with robust communication and claims handling experience. Aviva is searching for a dedicated Healthcare Service Advisor to join its team in addressing complex Accident Perks claims.
You will play a vital role in interpreting policy coverages, managing claims investigations, and educating clients on healthcare networks. Excellent customer service capabilities and a passion for aiding clients are essential for success. Key Responsibilities:
Resolve claims with accurate interpretations of coverage
Collect investigative reports and medical examinations
Guide customers through auto reform adaptations
Ensure claims meet quality standards and timelines
Attend training sessions to enhance skills continuously Requirements:
2+ years of experience in Accident Benefits
Relevant post-secondary education required
CIP designation or in-progress
Strong skills in customer service and communication
Ability to learn diverse software programs effectively Utilize your claims expertise to provide unparalleled service as a specialist at Aviva.