The City of Grande Prairie is a vibrant, growing community located in the beautiful Peace Country region of Alberta. We are committed to providing exceptional public service and enhancing the quality of life for all residents. Grande Prairie is a great place to live, work, and play.

Our Mobile Outreach Department is looking for a dedicated Outreach Worker II to join the team.

Position Responsibilities
The Outreach Worker is on the front lines dealing with matters related to addiction, mental health, homelessness, public intoxication, and social disorder. The Outreach Worker will assist businesses and residents in their handling of community concerns related to the street-engaged population. This may include but is not limited to trespassing, loitering, disturbances, public intoxication, and needle debris.

With a focus on client engagement, you will conduct field-based assessments to determine the client's vulnerability and risk factors.

Following the assessment, you will attempt to provide immediate support for a client's basic needs and navigation through local service systems such as emergency shelters, health care, addiction treatment, and housing.

If necessary, the client will either be provided necessities or taken to a safe space or health facility to address the danger or health issue they are facing.

You will perform other departmental duties as directed by the Mobile Outreach Manager or their designate.

Qualifications

High School Diploma

Clear Criminal Record Check with Vulnerable Sector Check

Valid Alberta Drivers License – Class 5 (or equivalent) no more than 6 demerits.

Satisfactory Drivers Abstract

Excellent communication skills – orally and written

Advanced conflict resolution skills





Experience dealing with the vulnerable population

Ability to interpret/apply policy & procedure

Strong interviewing and assessment skills

Knowledge of computers and related applications is desirable

Desirable training includes: Applied Suicide Intervention Skills Training, De-escalation Training, Standard First Aid/CPR, Mental Health First Aid, Naloxone Training, Non-Violent Crisis Intervention,ICS 100, IPS 200, Verbal Judo

Hours
The standard workweek consists of an average of 40 hours, with the specific schedule being determined by the immediate supervisor.

Compensation
Starting salary $34.70 per hour as per the CUPE Collective Agreement.

Benefits
Comprehensive benefits package. What We Offer | City of Grande Prairie (cityofgp.com)

Diversity & Inclusion
The City of Grande Prairie is committed to building and sustaining an inclusive work setting composed of individuals with unique experiences, perspectives, talents, and contributions who welcome, support, respect and value all members of the community.

Selection Process
We appreciate your interest in our organization, and we thank you in advance for your application. Candidates selected for an interview will be notified via phone or email.

Our application review process includes a thorough evaluation of all submissions. Short-listed candidates will be contacted for interview scheduling.

This posting will be open until a suitable candidate(s) is/are found.

To efficiently manage the high volume of applications we receive for each job posting, we are unable to address job-specific inquiries prior to the interview stage. However, if you progress to the job interview stage, we will gladly answer any questions you may have.

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📌 Outreach Worker II (Alberta)
🏢 City of Grande Prairie
📍 Alberta