Boutique Plastic Surgery Clinic | Waterloo/Guelph Region

Full-time | In-person | $24–$28/hour, based on experience

We are looking for a polished, warm and highly organized Medical Office Assistant to join our growing plastic surgery practice.

This is an ideal opportunity for someone who enjoys creating a beautiful, welcoming patient experience while keeping the details of a busy medical practice running seamlessly behind the scenes.

You will work closely with our plastic surgeon and clinical team in a professional, modern environment where discretion, organization, presentation and exceptional patient care are highly valued.

The Role

You will be a key part of the patient experience, from the first phone call through consultations, procedures and follow-up care.

Your responsibilities will include

- Welcoming patients with warmth, professionalism and discretion
- Managing appointments, consultations, procedures and surgical scheduling
- Coordinating patient care and communicating with patients and the clinical team
- Managing calls, emails, referrals and inquiries
- Maintaining accurate and confidential patient records
- Using the EMR for documentation, referrals, scanning and administrative tasks
- Processing payments, billing and other financial administration
- Managing clinic and medical supply inventory and ordering
- Supporting clinical and surgical equipment organization
- Assisting with sterilization and autoclave processes
- Keeping the clinic organized, polished and welcoming
- Supporting the surgeon and team with day-to-day operations and special projects

The Ideal Candidate

We are looking for someone who is:





- Warm, polished and naturally personable
- Exceptionally organized and detail-oriented
- Confident, professional and articulate
- Dependable, proactive and able to work independently
- Comfortable managing multiple priorities in a busy setting
- Discreet and respectful of patient privacy
- Technology-savvy and comfortable learning new systems
- Genuinely passionate about helping people and creating an exceptional patient experience

3+ years of medical office experience is preferred, particularly in a surgical or specialist setting.

Experience with Accuro EMR, inventory management, sales and customer service is an asset. Experience in plastic surgery, aesthetics, dermatology, dentistry, luxury retail, hospitality, spa or other high-touch client-service environments is also highly valued.

Why Join Us?

- Competitive compensation: $24–$28/hour
- Full-time, in-person position
- Modern, professional clinical environment
- Close-knit and supportive team
- Opportunity to grow within a specialized surgical practice
- In office parking
- Employee perks/discounts where applicable

If you are an organized, polished and compassionate professional who takes pride in both the details and the patient experience, we would love to hear from you.

Please submit your resume and a brief cover letter telling us about yourself and why you feel you would be a great addition to our practice.

Only candidates selected for an interview will be contacted.

Pay: $24.00-$28.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits

- On-site parking

Work Location: In person

📌 Medical Office Assistant (Cambridge)
🏢 Plastic Surgery Studio
📍 Cambridge