OnX has helped organizations across Canada solve complex technology challenges — combining deep technical expertise with local insight and long-term client relationships. OnX's capabilities span cloud, cybersecurity, digital infrastructure, data, AI, and managed services, with a track record of trust from Fortune 500 clients in highly regulated industries. OnX brings enterprise-scale resources with the accountability and flexibility of a partner who stays with clients at every stage — from first assessment through everyday operations.

Essential Functions
Support Account Executive and Existing Territory

Act as a strategic support partner to the sales team across the end-to-end sales lifecycle

Address client inquiries promptly and professionally, providing comprehensive information about our products and services.

Ensure client satisfaction through effective communication and problem-solving.

Ensure accuracy and timeliness of sales documentation, pricing, and approvals

Coordinate with Account Managers, SA’s, Operations, Finance and Legal, to support deal closure and execution

Maintain and update CRM systems to ensure data integrity and visibility

Support with renewals, upsell, cross-sell, and customer onboarding activities

Quote and Order Processing

Prepare accurate quotes and process orders efficiently.

Collaborate with the sales team and infrastructure solution Architect to tailor solutions that meet client needs.

Work closely with the Manufacturers & Distributors to secure and obtain pricing.

Understanding of IT Solutions and Partner Programs

Stay abreast of current IT solutions and vendor partner programs.





Provide expert guidance to clients on product offerings and compatibility.

Building Client, Manufacturer and Distribution Relationships

Cultivate strong relationships with clients, understanding their business needs and challenges.

Act as a trusted advisor, offering solutions that align with client objectives.

Cultivate solid relationships with our Vendors and Distributors.

Cross-Functional Collaboration

Work collaboratively with various departments, including operations, logistics, and technical support team.

Ensure seamless communication and coordination to enhance overall customer experience.

Team Player

Actively contribute to the success of the sales team through collaboration and knowledge sharing.

Foster a positive and supportive team environment.

Attention to Detail and Multitasking

Demonstrate meticulous attention to detail in quote preparation and order processing.

Effectively manage and support multiple opportunities concurrently.

Specific skill requirements:

5-10 years’ experience within the IT community working with both vendors and distributors.

Good verbal and written communication skills in English

Strong interpersonal skills and positive attitude





Competencies in the following are essential:

Must have Customer and Vendor/Manufacturer relations experience.

Self-motivated / initiative

Competitive, problem solver with a get it done type attitude

Eagerness to learn and technical aptitude is a must

Ability to work both independently or as part of a team

Ability to work well under pressure in order to meet tight deadlines

Must be located in GTA

Education

Two years of College or Technical School resulting in an associate’s degree or equivalent (Not mandatory)

Experience

5 to 10 year’s experience

Supervisory Responsibilities

No Supervisory Responsibility

Pay range: $65,000-80,000 CAD Compensation

The pay range set out above reflects OnX's anticipated compensation for this position at the time of posting. The successful candidate's base pay will be determined within this range, taking into account factors such as primary work location, role scope and responsibilities, required qualifications, and the individual's experience, education, skills, and knowledge. OnX does not request or rely on a candidate's salary history in setting compensation for this role. Certain positions may also be eligible for additional compensation, such as discretionary bonuses or sales-based variable pay, in accordance with the applicable plan terms. OnX uses artificial intelligence tools to screen, assess, or select applicants as part of the hiring process for this position. This posting is for a position that does not yet exist and is being advertised in anticipation of future need.

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📌 Sr. Lead Specialist-Sales Support (Quebec City)
🏢 OnX
📍 Quebec City