Elevate your customer service career with Vancity as a Financial Services Representative in Burnaby Heights. This full time, on-site position allows you to enhance member experiences while providing essential banking support.
As a cornerstone of Vancity's member services, this temporary role entails direct interaction with clients to assess their banking needs and recommend tailored financial solutions. You will contribute to branch performance by building relationships and ensuring member satisfaction. Flexibility for wide-ranging schedules, including weekends, is required.
Key Responsibilities:
• Create a welcoming environment for branch visitors
• Identify members’ banking needs through attentive conversations




• Guide clients to appropriate financial products and specialists
• Assist in the use of our online banking tools
• Ensure compliance and follow through on customer commitments
Requirements:
• High School Diploma or equivalent
• Proven customer service experience in retail or hospitality
• Sales orientation and goal-driven mindset
• Comfort with technology and digital banking platforms
• Solid attention to detail and accurate record-keeping
Contribute to transforming lives and building stronger communities at Vancity through effective financial service.
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📌 Customer Focused Financial Services Role Burnaby
🏢 Vancity (2.0)
📍 Burnaby