Become a key player in customer satisfaction at Assured Automotive as a Customer Service Administrator. This role merges customer service proficiency with key administrative tasks to ensure operational success.

You will play a vital role in greeting customers and managing key reservations while collaborating with the team to meet various service goals. Continuous training and application of new skills will enhance your performance and positively impact customer interactions throughout the repair process.

Key Responsibilities:
• Deliver WOW plan for optimal customer experiences
• Provide energetic customer greetings in person and on calls
• Manage confirmations for rentals and towing requests
• Communicate effectively with customers and insurance agents
• Review and reconcile Repair Orders accurately

Requirements:
• Highschool Diploma or equivalent
• Minimum 1 year related customer service experience
• Excellent communication skills, both verbal and written
• Detail-oriented with multitasking capabilities
• Valid driver’s license required

Support operational excellence and customer engagement at Assured Automotive, enhancing service quality.
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📌 Customer Service Administrator Job in Collision Repair (Ontario)
🏢 Assured Automotive
📍 Ontario