Competitive Hourly Rates based on skills and experience.

Profit sharing for employees after the probationary period.

Employer paid Full extended benefits coverage (Prescription drugs, Dental, Physiotherapy, etc.)

Referral Program bonus up to $1500.00

Opportunities for career development within a technical and innovative environment

What we offer

Competitive Hourly Rates based on skills and experience.

Profit sharing for employees after the probationary period.

Employer paid Full extended benefits coverage (Prescription drugs, Dental, Physiotherapy, etc.)

Referral Program bonus up to $1500.00

Opportunities for professional development within a technical and innovative environment

Job Location
Highway 7 and Jane area. Less than 10 minutes walk from Vaughn Metropolitan Center TTC Subway station.

Hourly Pay
$31 to $34 per hour.

JOB PURPOSE
Reporting to the IT Manager, the IT Generalist is responsible and accountable for analyzing network speed and performance, and making sure any hardware & software’s upgrades are performed as required. They ensure employees who use company software and hardware stay as productive as possible by making interfaces streamlined and user-friendly.

DUTIES AND RESPONSIBILITIES

Assisting IT Manager for the Enterprise Resource Planning (ERP) Software implementation

Assessing a company’s information system and identifying gaps that need to be addressed

Manage and maintain network infrastructure, including routers, switches, firewalls

Maintain, troubleshoot, repair and administer firewalls, local area networks (LANs), wide area networks (WANs), servers and computer workstations.

Monitor network performance (availability, utilization, throughput, goodput, and latency), test for weaknesses, provide suggestions for improvement, and organize maintenance activities.





Maintain optimal services in accordance with company standards and expectations.

Install, configure, test, and maintain software and hardware. Such as computers, printers, servers, operating systems etc.

Regularly check to ensure that systems are up-to-date. Install critical updates across networked assets to limit the organizations security exposure.

Maintain licenses and upgrade schedules.

Develop and abide by protocols for the use of IT across departments and projects.

Ensuring all systems run smoothly and efficiently

Ensuring security and privacy measures are in place

Support IT Manager in Monitoring security certificates and ensure the organization’s compliance with requirements

Troubleshooting and providing technical support to the company staff whenever needed.

Facilitate staff onboarding for initial setup and training

Install, Upgrade and Maintain service availability for all computer stations

Manage daily user’s requests and assigned activities by the manager

Collect and analyze data to help the IT manager to identify areas for improvement within an organization's IT infrastructure

Develop quality assurance procedures and tests for the development and improvement of new and existing systems.

Perform preventive maintenance tasks on computer systems.

Ensuring the integrity of data storage and backup systems

Monitoring security tools and identifying potential security risks

Managing the configuration of operating systems





Anticipating potential problems and resolving them before they impact users when possible

Tracking user behaviour to improve future versions of company software

Other duties as assigned.

QUALIFICATIONS

University degree in Computer Science or relevant engineering degree.

Must have a valid passport and be able to travel to US frequently as per business needs.

3-5 years of hands-on experience as an IT Specialist experience, preferably in a manufacturing or industrial environment.

Direct Experience Implementing Enterprise Resource Planning (ERP) Software in an industrial service and/or manufacturing environment

Extensive experience with Microsoft Windows, Cisco, Fortinet, HP.

Familiarity with Infor Visual Manufacturing and is an asset.

High degree of analytical skill, root cause analysis, process of elimination and problem solving

Highly organized, excellent in time management and ability to prioritize daily tasks

Strong leadership skills with experience in managing teams and developing talent.

Advanced negotiation skills with a proven track record of cost savings and supplier management.

Advanced knowledge of LAN/WAN technologies (HPE switches).

Strong knowledge of IT standards, policies and procedures.

Advanced experience with Windows Server operating systems and Active Directory (on-prem).

Knowledge of data security best practices.

Proficient in troubleshooting hardware/software and system integration

Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical audiences

Ability to manage multiple projects and deadlines in a fast-paced environment.

Experience in contract management and supplier agreements.

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📌 IT Generalist (On-Site) (Nova Scotia)
🏢 Sherwood Electromotion
📍 Nova Scotia