What you’ll do Run collections follow-up on past-due accounts
Onboard current carrier accounts: collect and verify documents, complete account setup, order and ship cards, and confirm limits and PINs are configured correctly
Answer billing questions from carriers and internal teams, explaining invoices, statements, fees, and discounts in explicit language
Maintain organized files for signed agreements, credit applications, banking authorizations, and tax documents
Handle general office administration: mail and couriers, supplies, vendor coordination, scheduling, and expense reports
Build and maintain templates, checklists, and process notes so recurring work is repeatable and does not live in one person’s head
Qualifications 2+ years in an administrative, bookkeeping, billing, or office coordination role
Working knowledge of AR and AP fundamentals: invoicing, payment application, aging reports, and statement reconciliation
Strong spreadsheet skills,



including lookups and pivot tables, and the patience to reconcile two lists that should agree but don’t
Experience with accounting software (QuickBooks, Xero, Sage, or similar) and a CRM; HubSpot experience is an asset
Excellent written and verbal English; Punjabi or Hindi is a strong asset given our customer base
High attention to detail and accuracy when working through volume
Professionalism and composure in collections conversations — firm, friendly, and persistent
Discretion with confidential financial and customer information
Strong organizational skills and the ability to manage competing deadlines around billing and close cycles
Available to work in our Ontario office during regular business hours
Experience in trucking, fleet, fuel, or payments is an asset

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📌 Administrative Assistant (Ontario)
🏢 Motion
📍 Ontario