Transform client relationships as Head of Client Services North America at Rimes. Champion the client experience strategy while nurturing high-level stakeholder engagement.

As the Head of Client Services, you will lead the evolution of Rimes’ client experience in North America. This role requires robust leadership in establishing effective service frameworks, ensuring quality delivery while managing regional client relationships. You will be pivotal in aligning the client experience with business objectives and driving satisfaction and retention.

Key Responsibilities:
• Lead the client experience strategy development
• Build and maintain executive-level client relationships
• Ensure consistent quality in service delivery




• Address complex escalations and client concerns
• Collaborate with global teams for coordinated service delivery

Requirements:
• Bachelor's degree or relevant experience
• Extensive experience in senior leadership roles
• Background in investment management or financial data services
• Proven track record in client relationship oversight
• Strategic mindset for managing client needs

Enhance client satisfaction and retention with Rimes as you lead the North American Client Services team.
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📌 Head of Client Services North America (Ontario)
🏢 Socket.dev
📍 Ontario