Together, we help people, businesses, and society prosper in positive times and be resilient in bad times. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Flexible wellbeing, including telemedicine, Wellness account and much more Annual bonus the target (subject to personal and company performance):

Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. soutien et d’aide aux experts en sinistre réclamations en assurance automobile et habitation , en assurant les suivis nécessaires, la coordination avec les intervenants et l’exécution des tâches administratives reliées aux dossiers.

Contrat temporaire de 6 mois Soutenir les experts en sinistre dans le traitement des dossiers de réclamation auto et habitation.

Assurer les suivis avec divers intervenants : fournisseurs, ateliers de réparation, services de police et autres partenaires.

transcrire et compléter des relevés de dommages, mise à jour des notes au dossier, classement de documents).

Utiliser plusieurs systèmes informatiques en parallèle et appliquer adéquatement les outils et processus disponibles pour optimiser la gestion des dossiers.

Assurer le soutien,



le respect des étapes du processus, ainsi que des normes et délais de service établis.

Faire preuve d’une approche professionnelle, empathique et orientée client, incluant la gestion des appels plus difficiles. Diplôme d’études secondaires ou collégiales (formation en administration des affaires un atout) ou toute combinaison équivalente de formation et d’expérience.

Minimum 1 an d’expérience dans un poste de service à la clientèle et/ou dans un poste administratif.

Aisance marquée avec l’informatique : capacité à naviguer entre plusieurs applications/systèmes simultanément et à effectuer de la saisie de données avec rigueur.

Capacité à maintenir un niveau de performance élevé et constant (qualité et volume).

Aucune expérience de travail au Canada n’est requise, mais vous devez être autorisé(e) à y travailler.

At Intact, our Value of respect is founded on seeing diversity as a strength. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

📌 Online work from home Administrative Assistants (Quebec City)
🏢 Intact Financial
📍 Quebec City