The QA Assistant Manager is responsible for supporting the Quality Assurance Manager in

establishing, implementing, and maintaining the Quality Management System (QMS) to ensure that all

products meet customer specifications, standards, and regulatory requirements. The role assists the

QA manager to oversee product quality throughout the manufacturing process, participate in the

quality improvement initiatives, supervise laboratory and inspection activities, and drives

continuous improvement to minimize defects and customer complaints.

Key Responsibilities
Quality Management

Assist in maintaining the Quality Management System (ISO 9001). Monitor compliance with customer

specifications, IEC, ANSI, IEEE, CSA, and other relevant standards for high voltage insulators.

Ensure product quality from incoming raw materials through finished goods.

Assist QA manager in keeping quality control procedures and inspection plans up todate.

Support external, customer, and certification audits.

Process Quality Control

Supervise incoming, in-process, and final product inspections.

Monitor key manufacturing processes including:

Raw material inspection

Metal fitting assembly

Machining

Packaging and shipment

Ensure inspection records are accurate and complete.

Assist in maintaining quality records and inspection reports.

Prepare monthly quality performance reports.

Ensure Certificates of Analysis (COA), inspection reports, and customer documentation complywith company procedures.

Testing and Laboratory Supervision

Oversee mechanical, electrical, and material testing activities.

Ensure calibration and maintenance of testing equipment is up to date.

Review laboratory reports and authorize product release.

Supervise QA inspectors and laboratory technicians.

Nonconformance Management





Participate in investigation of product defects and customer complaints through NCprocess.

Participate in Root Cause Analysis using 8D, Fishbone Diagram, 5 Why, Pareto Analysis

Cooperate in implementing corrective and preventive actions across the plant.

Cooperate in continuous improvement projects to reduce defects and improve process

capability.

Analyze quality trends using statistical methods.

Monitor Key Performance Indicators (KPIs), including:

Scrap Rate

Rework Rate

Customer Complaint Rate

Internal and External PPM

Support Lean Manufacturing and Six Sigma initiatives.

Supplier and Customer Quality

Participate in supplier audits.

Assist in resolving supplier quality issues.

Participate in customer quality meetings.

Support product qualification and approval processes.

Qualifications
Education

Minimum Bachelor's degree in Mechanical Engineering, Materials Engineering, Metallurgical

Engineering, Electrical Engineering, Industrial Engineering, or related discipline.

Experience

Minimum 3–5 years of experience in quality assurance within a manufacturingenvironment.

Technical Knowledge

ISO 9001 Quality Management Systems

Root Cause Analysis methodologies

Calibration systems

Quality data analysis using Excel, Minitab, or similar software

Lean Six Sigma certificate is an asset

Process capability analysis (Cp/Cpk) is an asset

Skills

Strong analytical and problem-solving abilities

Effective communication and report writing

Decision-making

Cooperate with other departments' supervisors/managers

Working Conditions

Manufacturing and laboratory setting.

Frequent shop floor inspections.

Occasional travel for supplier visits, customer audits, and technical meetings.

Compliance with all safety, environmental, and PPE requirements

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📌 Assistant Quality Assurance Manager (Ontario)
🏢 K-Line Insulators
📍 Ontario