Job Description
Our Regulatory Technology team is kicking off a large scale, cross Enterprise program to ensure alignment with new Accessibility standards and needs an experience Delivery Lead. As Director of Regulatory Programs, you will lead the design, build, and execution of a large-scale Accessibility program while stewarding a portfolio of critical regulatory initiatives across the organization. This is a high-impact leadership opportunity to shape governance frameworks, drive compliance strategy, and own the delivery of a large program from start to finish. You will work at the intersection of business, technology, and regulation—building capabilities that protect RBC, enable growth, and create lasting organizational change. You’ll collaborate across all business lines and functions, build teams and operating models and help deliver a key initiative for the bank.

WHAT WILL YOU DO?

Lead enterprise Accessibility program development – Design and build comprehensive accessibility frameworks, standards, and governance structures that span technology, operations, and customer experience across RBC

Develop and execute regulatory strategies – Translate complex regulatory requirements into actionable program roadmaps; anticipate regulatory changes and proactively shape organizational response

Manage complex, multi-workstream program portfolios – Orchestrate large, interconnected programs with multiple concurrent initiatives; prioritize competing demands and ensure on-time, on-budget delivery

Establish governance, reporting, and accountability structures – Create transparent governance models, dashboards, and reporting mechanisms that provide visibility to executive leadership and stakeholders

Drive cross-functional stakeholder alignment – Build and maintain relationships across diverse groups (legal, technology, operations, business units, external regulators); influence decision-makers and resolve conflicts

Identify and manage risk and compliance – Continuously monitor regulatory landscape; anticipate risks; develop mitigation strategies and escalation protocols

Build and mentor high-performing teams – Recruit, develop,



and coach program managers and subject matter experts; foster a culture of excellence, accountability, and continuous improvement

Communicate strategy and progress – Translate regulatory complexity into transparent narratives for executive audiences; maintain transparency with all stakeholders on program status, risks, and outcomes

WHAT DO YOU NEED TO SUCCEED?
Must Have

Director-level program management experience – Proven track record leading large, complex, multi-year programs with budgets and enterprise-wide scope

Large project/program delivery expertise – Demonstrated success delivering transformational initiatives on time and within scope; experience managing concurrent workstreams and dependencies

Cross-functional stakeholder management – Proven ability to influence and align diverse groups (business leaders, technical teams, external partners, regulators) without direct authority

Regulatory and compliance knowledge – Understanding of financial services regulation, compliance frameworks, and governance requirements; ability to translate regulatory language into business impact

Strategic communication and influence skills – Excellent written and verbal communication; ability to present complex topics to executive level audiences; strong facilitation and negotiation capabilities

Results-oriented mindset – Deadline-driven, quality-focused; ability to drive accountability and deliver measurable outcomes while navigating ambiguity

Nice-to-Have

Accessibility or regulatory domain expertise – Specific experience with accessibility standards, WCAG compliance, or regulatory programs (privacy, anti-money laundering, conduct and culture)

Enterprise transformation experience – Track record leading large-scale organizational change, technology transformations, or process redesign initiatives





Matrix organization leadership – Experience working effectively in complex, matrixed environments across multiple business lines and geographies

Financial services or regulated industry background – Prior experience in banking, insurance, or other heavily regulated sectors

Budget and resource management – Experience managing program budgets, resource allocation, and vendor relationships at scale

Strategic thinker – Ability to think systemically about enterprise challenges; demonstrated capacity to influence strategy and shape organizational direction

WHAT'S IN IT FOR YOU?

Comprehensive Total Rewards Program – Competitive compensation, performance bonuses, flexible benefits, and stock opportunities

Career development and coaching – Leaders committed to your growth; opportunities to develop senior leadership capabilities

High-impact work – Lead mission‑critical programs that shape RBC's regulatory posture and operational excellence

Dynamic, collaborative team – Work with talented program managers, subject matter experts, and business leaders across RBC

World-class training and development – Access to industry conferences, certifications, and financial services training programs

Flexible work arrangements – Flexible working options to support your work‑life balance (details to be discussed with Hiring Manager)

Challenging, meaningful opportunities – Drive large‑scale program delivery; influence regulatory strategy and organizational direction

Job Skills
Adaptability, Budgeting, Cross-Team Collaboration, Decision Making, Information Technology (IT) Projects, Long Term Planning, Program Management, Resource Management, Team Management, Vision Alignment

Additional Job Details

Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

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📌 Director Regulatory Programs (Ontario)
🏢 RBC
📍 Ontario