Join Xodus Travel Services as a Partner Success Lead, focusing on enhancing client relationships and delivering superior service in the travel insurance industry.

In this pivotal role, you will manage relationships with key clients and oversee account growth initiatives. Collaborate with teams to ensure operational excellence while addressing client needs and expectations. Your strategic guidance will be crucial in shaping client satisfaction and long-term success.

Key Responsibilities:
• Act as the main contact for client communications
• Lead account reviews and performance evaluations
• Coordinate support for claims and service requests
• Track service level agreements and resolve issues
• Analyze client data for actionable insights

Requirements:
• Bachelor’s or Master’s degree preferred
• 5+ years in client success or account management
• Excellent stakeholder management skills
• Solid verbal and written communication
• Bilingual fluency in English and French favored

Your expertise in relationship management will play a critical role in propelling Xodus Travel Services and its clients toward success.
#J-18808-Ljbffr

📌 Partner Success Lead at Xodus Services (Ontario)
🏢 Xodus Travel Services
📍 Ontario