Kristian Electric is a strong family business, founded in 1964, providing the best and most trusted service, parts, sales, and rentals of electric overhead cranes, welding equipment, hoists, and material handling equipment. Reaching across Alberta, Saskatchewan, and many other provinces, KEL leads the industry and continues to grow every day. We are always excited to welcome passionate, hard-working individuals to our growing company – your growth and development is the sum of our success!

Location: Calgary

Responsibilities

Reliable and organized with maintaining and working with project deadlines and customer requests

An exceptional customer relationship builder

Able to work independently and in a fast-paced environment

Safety focused

Role Summary

As the Parts Technician, you will be the main point of contact on the Order Desk for all parts sales related to welders, overhead cranes, and other electrical/maintenance supplies. You will also identify, organize, price, and quote crane, welder, and electrical/maintenance parts and supplies.

Educational Requirements

Registered Apprentice or Journeyman Parts Technician certification is an asset

Experience And Skills Required

2 years’ experience working as a Parts Technician or in a parts/order desk role

Experience working with crane, welder, or electrical parts is an asset

Key Responsibilities

Demonstrate exceptional customer service skills as a main point of contact for customers coming in for any parts, order inquiries, and order desk sales

Answering phones and e-mails for parts and order inquiries

Navigating customers to service areas for service inquiries

Maintaining the showroom,



ensuring display parts are adequately stocked and displayed

Coordinate teams’ emails, inquiries, and direct-to-service

Putting away stock as needed (with Shipping/Receiving and Inventory Controller) especially for convenience factor of order desk

Creating sales orders and maintaining communication with customers for updates

Preparing quotations for sales orders

Assisting other branches for any parts/supplies or order inquiries

Organizing stock transfers

Continuous improvement and knowledge development regarding parts and supplies

Core Competencies

Outstanding customer service skills

Ability to interact with clients, business associates, and co-workers in a courteous and professional manner

Mathematical skills

Mechanically/Electrically inclined

Attention to details

Written and communication skills

Punctual, reliable, and good attendance

Ability to handle stress in a positive manner

Positive attitude towards learning and difficult situations

Ability to work in a fast-paced work environment

Ability to function as part of a team and to request and accept direction as required

Safety awareness

Working Conditions

Maintain a professional personal appearance

Warehouse environment

Requires steel toed footwear

Eye protection is provided

Ability to lift up to 50 lbs.

Why join the Kristian Electric team
We are excited to grow - hopefully you can grow with us!

What We Offer

Competitive wages

Health & Dental perks

Company pension plan

Friendly work environment

Kristian Electric Ltd. is located at 4215 64th Ave SE Calgary, AB.

Some overtime may be required.

Monday to Friday 8:00 - 4:30

40 hours per week

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📌 Parts Technician, Order Desk (Alberta)
🏢 Kristian Electric
📍 Alberta