Enhance your career at RB Global as a Collections Account Manager, focusing on the effective collection of outstanding balances across platforms. You will play a vital role in managing customer relations and operational success.

Leveraging your 5 years of experience in collections, this role emphasizes both commercial and some consumer accounts. You will identify and address process inefficiencies while negotiating payment options and handling customer queries effectively.

Your strategic contributions will directly influence the company’s financial health.

Key Responsibilities:
Handle collections for commercial and consumer portfolios
Prioritize account collections based on urgency and necessity
Analyze and improve current collection processes




Resolve defaults by proposing viable solutions to management
Manage payment negotiations and operational concerns

Requirements:
5 years of experience in auto loans and commercial collections
Driven and proactive in identifying process opportunities
Proficient communication skills, both verbal and written
Solid phone etiquette and probing skills
Capacity to handle operational responsibilities effectively

Utilize your collection expertise to support RB Global in maintaining robust financial operations.
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📌 Collections Account Manager, Corporate Team Burnaby
🏢 Ritchie Bros.
📍 Burnaby