Project Overview
The Agency's EHR Onboarding workstream and related digital health service access activities require support. Work includes validating Health Information Custodian and legal status through the Client Information Form, categorizing and mapping clinician end users to approved HIC types, and validating the legally responsible person prior to migration to the Provincial Clinical Viewer. The environment is privacy-sensitive, requiring familiarity with PHIPA principles and Ontario's health care sector.
Key Responsibilities
Supporting end-to-end onboarding and intake activities for EHR and related digital health services
Reviewing and validating submitted information and documentation
Categorizing and mapping clinician end users to approved HIC types
Validating legally responsible person information for pre-approval
Maintaining accurate tracking of requests, issues, and status
Supporting stakeholder communications and follow-up
Identifying process gaps or risks and escalating as required
Contributing to process documentation and continuous improvement activities
Complete requirements gathering, mapping, analysis, documentation, stakeholder engagement support, and reporting related to onboarding and access validation activities
Qualifications & Requirements
REQUIRED Must be able to work 3 days onsite per week in Toronto
Experience supporting business analysis, onboarding, intake, validation, or process coordination activities
Understanding of PHIPA principles, including consent, collection, use, disclosure, and safeguards of personal health information
Knowledge of health information custodians, agents,



and Ontario health care sector onboarding requirements
Strong analytical and organizational skills
Attention to detail
Ability to interpret and validate information against defined rules and categories
Effective written and verbal communication
Proficiency with standard business tools such as Microsoft Office
Ability to work independently while managing multiple requests in a high-volume environment
NICE TO HAVE Experience with digital health onboarding or access processes
Familiarity with provincial clinical viewer or related Ontario Health digital services
Robust documentation and coordination skills
Experience working with multiple stakeholders
Ability to work in structured operational environments with evolving requirements
Public sector experience preferred
EVALUATION CRITERIA Understanding of PHIPA principles: consent, collection, use, disclosure, and safeguards of PHI - 10%
General understanding of the roles of health information custodians and agents under PHIPA - 40%
Demonstrated knowledge and experience in conducting requirements gathering, developing documentation, including presentations and briefing notes, and conducting stakeholder engagement - 25%
Experience with stakeholder engagement, with excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills - 25%
Key Skills & Competencies
PHIPA, Health Information Custodian, Client Information Form, EHR Onboarding, Digital Health, Requirements Gathering, Documentation, Microsoft Office, Provincial Clinical Viewer, Intake Validation, Process Coordination

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📌 -009738 - Business Analyst - Junior for EHR Onboarding (Ontario)
🏢 GovTech Talent Solutions
📍 Ontario