Become a key player in Air Liquide Canada by supervising their Customer Experience Center. This leadership position requires a focus on team empowerment and excellent customer service delivery.

In this role, you will coach and lead a dedicated team of Customer Experience Representatives. Your leadership will be crucial for resolving complex customer challenges and enhancing operational efficiency while driving profitable sales growth within the organization.

Key Responsibilities:
• Lead and evaluate Customer Experience Representatives’ performance
• Oversee daily activities and improve customer inquiry resolution
• act as the primary contact for customer escalations
• Support sales processes and manage pricing strategies
• Conduct sales analysis to inform team strategy

Requirements:
• Bachelor’s degree in Business or relevant field
• 5-7 years of supervisory experience in customer service
• Experience with PowerBI, SAP, and Salesforce systems
• Strong communication and relationship-building skills
• Experience with industrial products preferred

Empower your team and enhance the customer experience in Air Liquide’s agile environment.
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📌 Lead Customer Experience at Air Liquide Canada (Alberta)
🏢 Air Liquide
📍 Alberta