About Toronto Community Housing Corporation Toronto Community Housing Corporation (“TCHC”) is the largest social housing provider in Canada and the second largest in North America. We are wholly owned by the City of Toronto and operate in a non-profit manner. TCHC provides homes to over 41,000 low and moderate-income households in 88 of Toronto's neighbourhoods, with 93,000 tenants from many different backgrounds with a diversity in age, education, language, mental and physical ability, religion, ethnicity and race. We are an essential part of the City of Toronto's fabric and social system.
Our over 2,000 employees work to achieve our vision of quality homes in vibrant communities where people are proud to live and work.
Vacancy Type Full-time Permanent
Salary/Hourly Range $93,035.14 - $102,338.65
Work Details (Days/Hours) Monday – Friday, 36.25 hours per week
Hybrid Eligible Yes
Affiliation Non-Union: Management/Exempt
Division and Department People and Culture
Number Of Vacancies 1
Existing/New Job Existing
Grade 06
Vacancy Status Existing Vacancy
Candidate List Or Eligibility List Candidate List
Recruitment Contact Victor Nobrega, Talent Acquisition Specialist
What We Offer In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive perks package that meets the various needs of our diverse employees, including:
Minimum three (3) weeks of paid annual vacation days, increasing with years of service;
Four (4) paid personal days;
Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
Health and dental benefits, including a health spending account available upon your start date;
Employee and family assistance program;
Maternity and parental leave top up (93% of base salary);
Training and development programs including tuition reimbursement of $1500 per calendar year.
Fitness membership discount;
Hybrid Job This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.
Make a difference The Employee and Labour Relations Consultant provides a range of coaching, strategic advice and administrative support functions and participates in the provision of a wide range of services in the areas of labour and employee relations, interpretation of various collective agreements, employment and labour legislation, Toronto Community Housing policies and procedures to an assigned client portfolio(s).
What You’ll Do Provides advice/assistance/guidance to managers in an assigned client portfolio(s):
Provides a range of coaching, consulting and strategic advice to clients in the areas of human rights, labour and employee relations, interpretation of collective agreements, employment and labour legislation, policies and procedures
Provides advice/assistance/guidance to managers and consultants in all phases of re-organization
Works closely with people and culture personnel to communicate pertinent information and documents
Responsible for the timely and effective delivery of people and culture services including but not limited to consultation and advice in all disciplinary and non-disciplinary matters, investigations, complaints, collective agreement interpretation and workplace accommodations, etc. to clients to ensure business objectives are met




Provides guidance to people leaders and assist with formal accommodation plans for workplace accommodations
Assists in developing, organizing and leading various labour relations, collective agreement interpretation, and workforce planning workshops, guidelines, policies and procedures
Works closely with the various bargaining unions to sustain positive employee and labour relations:
Provides assistance in the grievance process including but not limited to grievance tracking, scheduling, investigating, attend and lead Step 2 and 3 grievance hearings, preparation of written responses and settlement agreements
Responsible for gathering documentation in preparation for and or attending mediations and arbitration hearings
Participates as a team member on negotiation teams when negotiating collective agreements with unions
Interprets and administers multiple collective agreements, assists in the preparation and representation for grievance hearings and conflict resolution and the promotion of a positive labour relations environment
Participates in labour management meetings and other meetings with union representative on a variety of labour relations matters
Provides work direction and leadership within the labour relations unit
Mentors, coaches and provides work direction to Employee and Labour Relations Associates and HR Assistants and provides leadership and guidance to resolve complex People and Culture issues and ensures quality in service delivery.
Assists with recruitment related activities for an assigned client portfolio:
Assists with recruitment activities for an assigned client portfolio including but not limited to ensuring seniority calculations are performed in accordance with the collective agreement, participating and providing input at various stages in the recruitment process to ensure compliance with the collective agreement.
Develops employment equity hiring strategies for client groups.
Participates, implements and supports key initiatives as outlined in the labour relations strategy for heavily unionized portfolios
What You’ll Need Post‑secondary education in Human Resources, labour relations, public administration or other relevant field
5 (five) years of progressive experience in Human Resources and Labour Relations in a unionized setting, preferably in the broader public sector or social service sector
Demonstrated knowledge of human resource and labour relations practices, contractual obligations, collective agreements and labour and employment legislation, i.e.Employment Standards Act, Labour Relations Act, Human Rights Code, etc.
Proficient in the use of Microsoft Word/Excel
Experience in a unionized setting is required; preferably in the broader public sector or social service sector.
Experience providing advice, assistance, and guidance to managers and consultants in all phases of re‑organization.
Knowledge of human resource practices, contractual obligations, collective agreements and employment legislation, i.e. Employment Standards Act, Labour Relations Act, Human Rights Code, etc.
Experience developing and preparing correspondence and reports.




Experience using a variety of software products including Microsoft Word and Excel.
Strong customer service, interpersonal, negotiation and communication skills.
Well‑developed analytical, problem solving and organizational skills.
Ability to work under pressure, multi‑task and meet deadlines.
Demonstrated ability to work independently, take initiative and follow through on work assignments.
Ability to work in a respectful manner with a diverse community of clients, co‑workers and external consultants.
Ability to work effectively within a team environment with strong relationship building skills to maintain productive working relationships with managers, employees, union officials and the general public.
Thank you for your interest in Toronto Community Housing We recognize that people bring experience and talent that goes beyond the technical skills and requirements of a job. If you possess similar experience that is close to what we’ve included in the job postings below, we encourage you to consider applying. We strongly believe that diverse experience, transferable skills, and passion are key!
Once you have submitted your application successfully, you will receive a confirmation email. We encourage you to check out our careers page often, as new opportunities become available on a regular basis.
Our commitment to equity, diversity and inclusion We are committed to providing equal opportunity to all employees and strive to create a diverse workplace that reflects the cultural mosaic of our great city and the communities we serve. We recognize the value that comes from different viewpoints, unique experiences and diverse perspectives of our employees, who bring fresh, new ideas to our business. Diversity plays a key role in our ability to deliver on our mission to provide clean, safe, well‑maintained, affordable homes for tenants.
TCHC is committed to diversity and inclusion within its community and encourages applications from Indigenous peoples, racialized persons/persons of colour, persons with disabilities, women, 2SLGBTQ+ persons, and others who can help us provide vibrant communities and make our city a great place to live. In an effort to ensure access to information for people with disabilities, we have noticed that some screen readers do not function properly with our job portal. If you are a person with a disability and are experiencing issues with our job portal and would like access to our job postings in an alternative format, please email your request to our People and Culture Division at [email protected].
Accessibility for applicants Toronto Community Housing is committed to equity in employment. Our goal is a diverse, inclusive, and barrier‑free workplace that reflects the communities we serve.
We will provide reasonable accommodation to applicants with disabilities at all stages of the hiring process in accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and Toronto Community Housing’s Accessibility Policy.
If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to our People & Culture department at [email protected] or call our accessible accommodations line at (416) 981 - 4119. Please refer to the job requisition number when you contact us.
We use AI technology through the use of pre‑screening questions to assist in the screening process.

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📌 Employee & Labour Relations Consultant (Ontario)
🏢 Toronto Community Housing
📍 Ontario