Become a key contributor at Meridian as a Credit Card Operations Specialist based in St. Catharines, ON. This role involves expertise in operational excellence and risk management.

You will play an essential part in supporting Meridian's credit card portfolio, focusing on enhancing member experience through strategic operational improvements. Collaborating with various stakeholders, you will analyze performance metrics and provide actionable insights to facilitate growth while ensuring compliance.

Key Responsibilities:
• Investigate and resolve complex cardholder-related issues
• Drive process improvements and implement automation
• Monitor portfolio performance and operational results
• Manage vendor relationships and optimize service delivery




• Support compliance and operational governance initiatives

Requirements:
• 3-5 years experience in credit card operations or related fields
• Robust analytical mindset and problem-solving capabilities
• Excellent relationship-building and communication skills
• Knowledge of financial compliance and best practices
• Experience with automation technologies and AI tools

Contribute to Meridian’s mission of creating positive member experiences and driving impactful business change.
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📌 Meridian Credit Card Operations Expert (Ontario)
🏢 Meridian Credit Union
📍 Ontario