Expected Salary Range: $65941 - $82426 Annually

The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate’s experience, education, training, and alignment with the role’s requirements. For positions covered by a collective agreement, placement within the range will follow the applicable step or classification.

This posting is for an existing vacancy.

The Operations Analyst is responsible for the effective business operations associated with the department. Responsibilities include; data gathering, data analysis, conducting research and preparing reports, supporting department projects and programs and providing recommendations against findings to support departmental performance objectives. The role also provides support to leaders in the day-to-day operations of work programs through the administration of invoicing, purchase requisitions/orders, data administration, and general project management duties.

KEY RESPONSIBILITIES:

Interacts with stakeholders to identify, capture and analyze business requirements

Supports departmental activities to draw insights from relevant business unit data sets and make recommendations for action

Conducts analysis involving large data sets and multiple variables and presents effectively through the preparation of technical or business reports and studies, process maps, graphs, charts or tables

Assists in the coordination, delivery and execution of projects

Maintains and further develops databases or decision support tools and systems

Suggests and implements process and procedure enhancements to support the overall efficiency of the department

Assists in defining project scope, drafting business cases, conducting feasibility studies and completing cost benefit analysis





Provides support to management and technology systems including enterprise systems (i.e., SAP), data management and reporting

Evaluates and makes recommendations on the current and future state and is a strong team player with demonstrated success in driving data-driven operations

Acts as departmental subject matter expert for departmental, divisional and/or corporate initiatives

Stays current with industry developments and practices, specifically those in investment planning and information technology areas

Works in accordance with safety performance standards and promotes a safety culture

REQUIREMENTS:

Undergraduate degree or diploma in Business Administration, Engineering, or related discipline

1 or more year of experience in business analytics or data management (co-op included)

Knowledge of and experience in utility operations is an asset

Fully proficient in the use of Microsoft Office applications including advanced working knowledge in MS Excel, MS Project, MS Access and MS Word

Proficient in data management practices and capable of extracting, querying, and analyzing large data sets; intermediate knowledge of programming languages (e.g., R, Python, C/C++, VBA) to support data analytics is an asset

Knowledge of Tableau, Alteryx and/or SAP is an asset

Knowledge of, and experience with, machine learning and neural network algorithms in practical applications is an asset

Awareness of project management processes,



principles and methodologies

Business and strategic thinking acumen

Understanding of statutory and regulatory obligations related to the electric utility industry

Excellent analytical, technical, and business solution development skills, including the proven ability to function effectively in a agile environment

Strong written and verbal communication skills

Strong problem solving and decision-making skills

This position is based in a hybrid environment allowing for remote work two days per week, based on business needs. Employees will be required to come onsite Tuesday to Thursday. You are expected to live in Ontario and within reasonable commuting distance of the office.

Toronto Hydro is committed to leveraging new technologies to support an productive and inclusive recruitment process. As part of this, artificial intelligence (AI) systems may be used to assist in screening, assessing, or selecting applicants for this position. These tools are used in combination with human decision-making to ensure fairness and consistency.

ACCESSIBILITY AND APPLICATION SUPPORT
Toronto Hydro is committed to fostering an inclusive and accessible recruitment process. Thank you for considering a career with Toronto Hydro. We welcome applications from all qualified candidates. If you’re having difficulty using our online application system and require accommodation, please email [email protected] or call (416) 542-8000. Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process. Please note this email is for accommodation requests only. Resumes sent to this email address will not be considered. Learn more about our commitment to accessibility.

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📌 Operations Analyst - (12 Month Contract) (Ontario)
🏢 Socket.dev
📍 Ontario