Employer: Combined Metal Industries Inc.

Position: Operations Supervisor (Insulated Division)

Terms of Employment: Full-time / Permanent

Location: Concord, Ontario

Employment Address: 8470 Keele Street, Concord, ON, L4K 2S1

Hours of Work: 40 hours/week

Language: English

Benefits: Eligible for discretionary bonuses and/or salary increases in accordance with company policy. Eligible for long term disability, health insurance, dental insurance and vision care. Also eligible for RRSP contribution.

Salary: $ 75,000 CAD / year

Job Summary: Supervise and lead a team of operation team leaders and employees to ensure the safety, housekeeping, quality and productivity meets all company standards. Ensure material is received, graded, processed, stocked and shipped in an efficient manner meeting company quality standards. Ensure a clean, organized and safe work space is maintained.

Duties:

Operations Leadership:

Supervising, coordinating, and overseeing daily activities of team leaders and employees engaged in the Insulated Division including employees operating single or multi-function metal processing machinery and equipment

Establishing methods to meet work schedules while managing employee productivity and ensuring housekeeping standards are maintained

Ensuring materials are received, inspected, and graded in an efficient and accurate manner

Making requisitions for materials and supplies

Ensuring materials are properly packaged for shipment while meeting all quality standards and all shipments are prepared and meet consumer requirements

Resolving work problems and recommending work measures to improve productivity and product quality

Continuously considering all “Loss Control” aspects of receiving, weighing, grading, sorting/stocking material and eliminating waste

Assisting employees with tasks when required

Safety:

Training employees in safety procedures and ensuring employees comply with all regulatory, legislative guidelines and company health and safety policies and procedures

Ensuring work area is inspected at beginning of shift for any hazards, safety concerns, breach of safety practices and/or know contravention of the OHSA or regulations is reported and report filled out

Being aware of and up to date on any legislation that is relevant to the operations department and ensuring employees are updated

Completing regular observations to identify and correct any safety issues

Ensuring employees only operate equipment after being certified through Operator Ready training, in a safe and responsible manner

Ensuring employees use prescribed personnel protective equipment

Assisting with weekly safety talk with employees





Ensuring visitors are aware of safety and complying with the visitor safety policy

Investigating all accidents or incidents in conjunction with the Operations/General Manager and ensuring that they are documented and reported within 24 hours of occurrence

Ensuring applicable findings from investigation are communicated back to staff

Employee Leadership:

Maintaining “The CMI Way” culture

Assisting with recommending personnel actions such as hirings and promotions

Training staff in job duties and contributing to developing and maintaining a positive work environment by engaging and motivating employees

Working in conjunction with the Production Managers/Operations Manager/General Manager to provide and/or ensure effective training and development of employees

Assisting Operations/General Manager in building and managing employee goals in order to improve employee performance and facilitate personal growth

Facilitating and ensuring shift meetings are held with employees

Taking appropriate corrective action where required to improve cost and efficiency

Ensuring employees follow company policies, procedures and current work instructions

Ensuring employees have proper supplies to work with, including uniforms, tools, equipment and PPE

Following through on commitments made to management and employees in a timely manner and with a sense of urgency

Managing trial employee processes

Assisting with progressive discipline and employee performance reviews

Environmental:

Ensuring all tasks are completed by employees in an environmentally responsible manner and in compliance with all regulatory, legislative guidelines and company policies and procedures

Ensuring all material is inspected for potential environmental contaminates, and ensuring material is handled accordingly

Ensuring environmental inspections are completed daily

Maintenance:

Ensuring employees complete an inspection report at beginning of day on equipment (forklift, skid steer, cranes etc.) and reporting any safety concerns to Operations Manager immediately

Ensuring daily preventative maintenance is performed on all equipment according to company policy and procedures

Reporting any problems/damage that occur while employees are operating equipment to Operations Manager immediately. Ensuring that no one operates equipment that is not working properly





Liaising with maintenance to make sure all equipment is in safe working order

Ensuring equipment is clean at end of shift and properly stored

Continuous Improvement:

Constantly challenging the current methods and techniques in a controlled manner that will provide for a superior, more efficient and improved result

Continually developing strategies and tactics that optimize operational efficiencies

Supporting the initiatives of all employees in their ability to improve on a regular basis

Customer Service:

Ensuring internal and external customers have exceptional experience

Resolving escalated customer concerns, where needed, forwarding to Operations or General Manager

Administration:

Completing reports as needed, i.e. safety violation, accident, environmental

Ensuring all documentation required as per company policies and procedures are completed

Requirements:

Completion of secondary school is required

2 – 3 years of experience in metal manufacturing or metal processing environment is required

Knowledge of WHMIS, spill response procedures, and secure handling of industrial and metal materials.

Understanding of environmental, quality, and loss control policies within a metal processing environment.

Training in emergency response procedures, including fire drills and evacuation protocols.

Previous experience in a leadership role is required

Experience operating material handling equipment

Ability to delegate tasks, lead and motivate a team of employees, resolve conflict among employees

Basic computer skills with MS Word and Excel

Ability to perform arithmetic computations required to calculate and estimate weight/amount of material

Ability to perform in all types of weather

Strong English communications skills (written and verbal)

Working Conditions while performing the job:

Position is performed indoors & outdoors exposing self to all elements of weather

AI Disclosure: We may use artificial intelligence tools to assist in screening and assessing applications for this role. All hiring decisions are made by our Talent Acquisition team.

At CMI we are committed to fostering an inclusive andequitableworkplace, free of bias and discrimination, where everyone feels valued, respected, and supported. We are committed to working with and providing reasonable accommodation to applicants with disabilities wherefeasible. We thank all applicants for their interest; only those selected for an interview will be contacted.

CMI is committed to providing reasonable accommodation for people with disabilities. If you require accommodation, we will work with you to meet your needs in all stages of the hiring process.

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📌 Operations Supervisor (Ontario)
🏢 Combined Metal Industries
📍 Ontario