WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Company Description
WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Job Description
Contract Management:

Leads every aspect of services and operations

Understands contractual terms and conditions

Negotiates agreements that are mutually satisfying

Client Relationships

Understands that client retention is embedded as a daily process through thoughtful action and attitude, utilizing the Tenacity Client for Life methodology

Ensures a visible Account-level presence to foster and maintain effective working relationship with all Clients

Establishes and maintains a professional, trusting and positive working relationship with clients

Aligns key Dexterra contacts with like positions or titles within the client organization and create a relationship matrix (Web of Influence)

People Management

Ability to communicate performance expectations, monitor and reward performance to ensure plans, goals and budgets are met





Develops and facilitates developmental experiences for effective job performance

Ensures Dexterra People have clarity of Vision and live our Values in the delivery of high quality services

Acts as a talent scout using networks to help identify, recruit and vet proposed Dexterra People or Subcontractors

Ensures succession plans are regularly reviewed and plans for career growth are supported by a personal development plan

Provides immediate performance recognition and feedback and as per Performance Discussion Cycle

Sales And Growth

Identifies new opportunities to market and sell new products and services within existing clients or to recent clients.

Has a strategic selling mindset and utilizes the Miller Heiman sales methodology and process

Stays abreast of trends in Client environments, economic and competitive forces, managing the Value Gap

Operational Expertise

Promotes and develops a positive health and safety culture and demonstrates visible health, safety and environmental leadership

Oversees management team to ensure strength of operations utilizing quality checks and other methods

Uses functional knowledge to advance Dexterra interests and provide expertise to the client organization

Inputs to and is accountable for annual budgets and review of P&L; statements to meet account, division and company objectives

Financial management responsibilities include use of standards, variance analysis with key consideration for margins, productivity, capital and accounts receivables

Ensures accounts manage worker’s compensation matters efficiently

Ensures that health,



safety and setting management systems are implemented for the prevention, in so far as is reasonably practicable, of all injury, illness to employees and other persons, damage to assets, infrastructure and the setting

Ensures that all accounts comply with legislative, regulatory and code requirements

Managing Key Events

Stays up-to‑date on key events such as account openings, client changes, management changes, crisis management, account closings and major client events that affect Dexterra and the client organization

Considers the impact of events and can best plan and implement activities to best position Dexterra to achieve a competitive business strategy

Qualifications

Minimum of 6 years of management experience leading a team that provides culinary or cleaning services

Undergraduate degree or diploma in one or more integrated facilities management services preferred

Excellent communication and presentation skills (oral and written)

Proven ability to lead others by demonstrating empathy, open‑mindedness and respect

Ability to maintain excellent relations with People – employees, client and customers

Familiar with health, safety and environmental management systems

Strong problem solving and organization skills

Intermediate level expertise with Word, Excel and Outlook

Ability to travel between sites on demand, travel is required approximately 40% of the time

Additional Information
KEY MEMBERS OF YOUR COMMUNITY
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability‑related accommodations during the hiring selection process are available upon request.

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📌 District Manager (Alberta)
🏢 Dexterra Group
📍 Alberta