Location:

Toronto, ON –

4 Days Onsite/Week Interview:

F2F Interview May Be Required Job Overview

We are seeking a

Senior Salesforce Functional Lead

to support a large-scale

Salesforce CRM platform

within a leading Canadian banking environment. The role will focus on

Salesforce Financial Services Cloud , business process transformation, requirements refinement, and delivery of scalable CRM solutions in a highly regulated workplace. Key Responsibilities

Partner with business stakeholders across

Retail, Commercial, Operations, Risk & Compliance, Private Banking, and Advice Centre

to understand business needs and refine requirements. Lead discovery sessions, workshops, and walkthroughs to translate business requirements into

Epics, user stories, and acceptance criteria . Design scalable Salesforce solutions using

Financial Services Cloud

best practices. Develop and demonstrate

Salesforce POCs

to validate proposed solutions with stakeholders. Collaborate with architects and technical teams on integrations with

legacy systems, core banking platforms, and data warehouses/lakes . Guide functional designers and development teams throughout solution delivery. Work with Product Owners and Technical Leads to manage and prioritize the backlog. Define KPIs,



success metrics, and acceptance criteria. Drive process optimization, automation, change management, and user adoption. Required Skills & Experience

5+ years of Salesforce Functional Lead experience . 3+ years of financial services/banking industry experience . Strong experience delivering

enterprise-scale Salesforce solutions in regulated environments . Deep knowledge of

Salesforce Financial Services Cloud (Sales and/or Service) . Strong understanding of

banking workflows, customer/product lifecycle, compliance, and data governance . Experience integrating Salesforce with

core banking systems and data platforms/data lakes . Strong stakeholder management and communication skills, including engagement with

senior leadership and technical teams . Experience with

Agile, Jira, Confluence, and enterprise DevOps practices . Bachelor's, Master's, or post-graduate degree in Engineering or a related field preferred. Ideal Candidate:

A Salesforce Functional Lead with strong

Financial Services Cloud + Banking + Enterprise Salesforce implementation

experience who can effectively bridge business requirements and technical delivery.

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📌 Salesforce Functional Lead (Winnipeg)
🏢 Axiom Global Technologies
📍 Winnipeg