Obsessed by Science. Entrepreneurial by Nature. United by Purpose.
Diasorin is a global leader in immunodiagnostic and molecular diagnostic solutions, advancing science to improve patient outcomes worldwide. For more than 50 years, we have combined scientific rigor with an entrepreneurial mindset, operating with a strong commitment to innovation, accountability, and results to deliver trusted diagnostic solutions.

As the Diagnostics Specialist, Diasorin continuously invests in research, technology, and people. Guided by our values of operational excellence, customer focus, and teamwork, we empower teams to think boldly, act decisively, and transform ideas into meaningful impact across one of the industry’s broadest specialty diagnostic portfolios.

When you join Diasorin, you are not just filling a role. You are helping build what comes next.

Why Join Diasorin

Build What Matters Take ownership, challenge the status quo, and contribute directly to solutions that improve patient care worldwide.

Innovate with Agility at a Global Scale Work in an entrepreneurial environment that enables speed, collaboration, and global impact.

Grow in a People-Centered Culture Thrive in a culture that values accountability, inclusion, and continuous development.

Job Scope
The Field Service Engineer Québec provides field service to customers throughout the Province of Québec territory with regards to preventative maintenance, retrofit installation, troubleshooting and repair with minimal support.

Job Responsibilities and Duties

Provide service and support to Internal and external customers with regard to instrument maintenance, troubleshooting and repair with minimal assistance.

Receive information from Manager, Technical Service and Logistics Teams concerning customer instrumentation.

Maintain customer, applications, and sales communications.

Assist with instrument installations.

Resolve Instrument problems by troubleshooting the specific problem (hardware or software) and repairing.

Read and Understand the GOP procedures required for GMP Compliance.

Perform other assignments as required for effective support of field systems and activities at customer sites(s).

Complete Field Service Reports according to process.

Follow DiaSorin established compliance procedures designed to ensure that all regulatory requirements are met; activities may include audits,



documentation, and the understanding of the requirements of agencies such as OSHA, EPA, NRC, and FDA.

Understand and Apply the Appropriate Procedures Pertaining to the Work to be Performed:

Timecards completed daily

Service Reports Completed Daily

Service software synch twice daily

Expense reports completed weekly

Timely and accurate return of used spare parts

On-time completion of all Smart Training and Technical Requirements

Prompt response to all forms of communication from headquarters, customers, and co-workers

Manage and maintain assigned company assets (i.e. parts inventory, tools, communication, and computing devices, vehicles).

Perform Work in a safe manner consistent with DiaSorin’s health, safety and environmental policies and assume responsibility for personal safety and that of co-workers to result in a safe work environment for all employees and the protection of the environment and the community at large.

Follow DiaSorin’s established procedures for the safe handling and disposal of hazardous, radioactive, laser sources and infectious material.

Participate in DiaSorin’s safety training programs and demonstrated competency in the use of Material Safety Data Sheets, Chemical Labeling, Corporate Emergency Response Procedures, and DiaSorin’s Health, Safety, and Environmental Policies.

Be aware of and understand the hazard specific to the work area and follow appropriate safety precautions necessary to control them.

Participate in training processes that are designed to develop highly skilled workforce capable of delivering results consistent with corporate goals and objectives.

Participate in formal and informal training required to increase skills to meet work expectations.

Complete all prerequisite activity on time.

Successfully pass annual corporate assessments.

Respond positively to work instructions by applying acquired subject matter promptly.

Education, Experience And Qualifications

Laboratory Technician,



AA Electronics, Engineering Technician or equivalent required

2+ Years as a biomedical equipment, electronics or field service technician, or equivalent combination of education, training, and experience required

Some knowledge and understanding of basic immunology and immunoassay technology is a plus

Basic knowledge and understanding of electronics and medical terminology

Ability to do preventative maintenance and troubleshooting with reference to manufacturer’s manual and with minimal support

Ability to travel by car to clinics and hospitals throughout the province of Québec.

Ability to learn and apply valuable manufacturing practices (cGMPs) and good laboratory practices and techniques

Ability to manage travel, expenses, and reimbursements

Ability to explain correct operation of equipment

Knowledge of and skill in Using Microsoft Office Applications

Knowledge and understanding of current technology tools. i.e. Phone, iPad, PC

Familiarity with Google Suite

Eager to learn and listen to feedback

Be a self-starter and require minimal supervision on field tasks

Excellent interpersonal/communication skills and the ability to handle multiple activities in a professional manner

Quality and detail oriented

Travel Requirements

40-60% throughout the Province of Québec (Ideally, live in or near Québec City and drive from there)

Company vehicle provided

Language Requirements: Must be fluent in French and English
Written and oral fluency.

What We Offer
The hiring range for this position is $85,000-$100,000 CAD annually. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, educations, skills, work experience, certifications, etc. Beyond base salary, Diasorin offers a competitive rewards package focused on your overall well-being. We are proud to offer a comprehensive plan of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks. Benefits may vary by role, country, region, union status, and other employment status factors. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.

#J-18808-Ljbffr

📌 Field Service Engineer Québec City (Quebec City)
🏢 DiaSorin
📍 Quebec City