AI-Driven Scaled CS Lead (Ontario)

22 Sep

ContactMonkey

Ontario

22 Sep

ContactMonkey

Ontario

ContactMonkey is hiring a Scaled Customer Success Lead to design automated onboarding, health signals, and AI-driven workflows for SMB relationships at scale. You will own retention outcomes and partner with Product, Marketing, and Sales Ops to build a streamlined, data-driven CS program.
This role suits a hands-on builder with ops instincts, experience in a fast-growing SaaS setting, and the ability to drive cross-functional initiatives across a global customer base.

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📌 AI-Driven Scaled CS Lead (Ontario)
🏢 ContactMonkey
📍 Ontario

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