Contribute to healthcare IT support as a part-time IT Support Specialist with Connect Communities and Classic LifeCare in Hamilton, ON. A great role for those looking for flexible schedule.

You will perform Tier 1 and Tier 2 support across various platforms, focusing on both software and hardware troubleshooting. This part-time position allows you to gain hands-on experience in Microsoft 365 and Azure environments while maintaining a collaborative work environment. Elevate your IT skills while helping users effectively.

Key Responsibilities:
• Provide technical assistance for end-users
• Administer Microsoft 365 and Azure environments
• Keep accurate documentation of IT processes
• Collaborate to resolve advanced technical issues
• Track service requests using a ticketing system

Requirements:
• At least 2 years of IT support experience
• Proficient in Microsoft 365 and Azure Active Directory
• Understanding of Windows and macOS systems
• Familiarity with ticketing systems or ITSM tools
• Good communication and problem-solving skills

Your skills in technical support will directly benefit users at Connect Communities and Classic LifeCare.
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📌 Part-Time IT Support Role in Healthcare (Ontario)
🏢 Classic LifeCare
📍 Ontario