Lead the Customer Engineering team at Pratt & Whitney Canada, focusing on current engine program readiness. Your strategic role is pivotal in ensuring exceptional customer support.

Based in Longueuil, this managerial role involves overseeing the transition from product development to in-service operations. You will work closely with various departments to ensure every operational detail is executed impeccably for customer satisfaction. Your leadership will drive continuous improvements in support processes.

Key Responsibilities:
• Oversee the Entry Into Service readiness for new engines
• Serve as a liaison in Program Management Teams
• Prepare communications and presentations for executives




• Support engineering assessments and Fleet Leader enhancements
• Drive identification and resolution of technical support issues

Requirements:
• Bachelor's degree with over 7 years or Master's with 5+ years of experience
• Background in Aerospace or Mechanical Engineering
• Strong ability in project management
• Experience in customer support and OEM integration
• Proficient in Microsoft Office Suite and related tools

Lead the Customer Engineering efforts at Pratt & Whitney Canada, ensuring operational and technical excellence.
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📌 Manager, Customer Engineering for New Programs (Quebec City)
🏢 Pratt & Whitney
📍 Quebec City