Join CIBC as a Senior Specialist in Digital Analytics, where you will optimize digital client interactions through insightful data analysis. This hybrid position combines analytics with strategy to enhance business practices.
In this role, reporting to the Chapter Lead of Digital Platforms and Operations, you will engage with multiple teams to understand client digital journeys. Your expertise in Adobe and Customer Journey Analytics will play a crucial role in supporting data-driven decisions to improve client satisfaction and business outcomes.
Key Responsibilities:
• Support the configuration and testing of analytics platforms
• Define user stories and acceptance criteria from business requirements
• Develop dashboards and reports showcasing important insights
• Collaborate with stakeholders to enhance analytics governance
• Troubleshoot data discrepancies and promote platform reliability
Requirements:
• Bachelor’s degree in Computer Science or similar
• Up to 2 years of experience in digital analytics
• Knowledge of web analytics and data validation processes
• Proficient in JavaScript, SQL, or Python is a plus
• Solid analytical and communication skills
Utilize your analytics expertise to shape how CIBC connects with clients digitally.
#J-18808-Ljbffr
📌 Senior Specialist in Digital Analytics (Ontario)
🏢 CIBC
📍 Ontario