Position Details Job Number: JR02021
Department: GIM Rapid Access Clinic IMRAC
This position may be scheduled at any of the following sites: Charlton Campus (Hamilton Downtown)
Job Type: Regular, Part time
Contract Duration: (If applicable) 0 months
Number of Positions: 1
Union: CUPE Local 786
Hourly Rate (Min / Max): $28.82 - $31.3
Schedule Work Days: Monday to Friday
Time of Day: Days Shift
Hours - 7.5
Shift Start: (If applicable) AM 08:00
Reason for Posting: Posting is for a role with an existing vacancy
Application Dates Opening Date: 2026-09-17
Closing Date: 2026-09-24
Job Description Position Summary
This position provides administrative support to the day-to-day operations of the Internal Medicine Rapid Assessment Clinic (IMRAC) at the Charlton site. All patient related details and program activities are coordinated to ensure the smooth operation of the clinics in accordance with the policies and procedures of the hospital. The incumbent interacts directly with patients and their families as well as other hospital departments.
Qualifications Grade 12 education or equivalent with successful completion of office administration/medical diploma or comparable course/diploma required or equivalent combination of education and experience
Minimum of 1 year of recent experience providing administrative support in a busy outpatient hospital environment
Medical terminology certificate
Demonstrated extensive knowledge and experience in PHS (Pathways Healthcare Scheduling) HBOC Patient Registration software and HBOC order entry
Intermediate skill level is required for MS Word and Excel
Intermediate skill level typing
Clerical testing may be required as part of the selection process




Applicants must have demonstrated an ability to accept responsibility plan prioritize and complete tasks with minimal supervision. Must be able to perform effectively both independently and as a team member
A major component of the position is the ability to function calmly and efficiently in a friendly manner completing multiple tasks and providing customer service. Effective tactful and confidential communication in person and on the telephone is essential
Must demonstrate a professional attitude and behaviour
Must have excellent organizational analytical and problem-solving skills
Ability to respect and maintain confidentiality
Must be capable of performing all related duties
Demonstrated commitment to the values of Service Responsible Stewardship Community Responsiveness and Respect
Valuable work performance and attendance record is essential
St. Joseph’s Health System (SJHS) and its member organizations are equal opportunity employers and strives for equity, inclusiveness, and diversity in all programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values. We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process ([email protected]).
At St. Joe’s Hamilton, we believe in nurturing new talent, providing an inclusive and supportive work environment with meaningful growth opportunities, and exciting benefits and rewards. Whether you're passionate about providing compassionate care or eager to gain new skills, there’s a place here for you to grow, learn, and succeed! Dignity. Respect. Service. Justice. Responsibility. Enquiry.

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📌 Admin Support 8 - IMRAC (Ontario)
🏢 SJH St. Joseph's Healthcare Hamilton
📍 Ontario