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The Dispatcher is responsible for assigning and dispatching transportation activities, including retail store deliveries, back-haul pick-ups, shuttle work, and other driver tasks. They assist in ensuring driver compliance with Provincial DOT regulations. They also assist with required records, reports and control systems. The dispatcher is the key contact person with the drivers and the retail customers.

Shift: 7am to 7pm Wednesday to Saturday and Thursday to Saturday, the schedule rotates.

Please note, this is a 12 month contract.

Here’s where you’ll have an impact:

Ensure the planned routes are assigned and delivered as scheduled.

Email the Sobeys Transportation and Reporting Times document to the stores

Maintain and update any data bases and issue daily reports on relevant KPIs.

Communicate changes in the delivery schedule or routes (rush orders, add-ons, transfers etc.) to RSC Operations.

Ensure CBA language is followed when assigning tasks or scheduling drivers.

Maintain a clean and safe working setting as per company requirements

Other duties as required

Contribute to the effectiveness of the RSC’s health and safety program by promoting a safe work culture, encourage ongoing safe work practices

Ensures all checklists are complete, current and accurate.





Act as an engagement ambassador with the drivers and retail customers.

Problem solve delivery challenges (miss-delivered pallets, rush orders, etc.)

What you bring to the table:
Technical Skills
Technical Skills Required:

Strong organizational skills

Excellent time management skills

Strong communication skills (both oral and written)

Strong analytical and problem solving skills

Ability to meet tight deadlines while ensuring accuracy

Proficient use of Microsoft Office Suite

Ability to work effectively in a team

Technical Skills Preferred:

Understanding of and insure compliance to Company Policies and all aspects related to operation of Commercial Vehicles including National Safety Code, Hours of Service, Weights and Measures and Long Combination Vehicle Programs across the prairies.

Educational and Working Experience
Required:

High School Diploma

Preferred:

A minimum of one year experience in a similar role

Familiarity with the Western Canada road network

Knowledge of warehouse and transportation

Competencies

Experience in Transportation Operations and experience in operating commercial vehicles.

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📌 Dispatch Coordinator (12 Month Contract) (Ontario)
🏢 Sobeys
📍 Ontario