Field Service Representative - Controls
Are you a controls expert who thrives in the field?
We're looking for a Field Service Representative (Controls) who can troubleshoot complex automation systems, support customers on‑site, and own problems from first issue to final fix.

WHAT'S IN IT FOR YOU

Compensation: $36.54 - $50.24 CAD per hour

Annual Performance-Based Incentive Bonus

5% RRSP match

Stock purchase plan

Starting 3 weeks of vacation

Advantages package (health and dental) + $600 health spending account

Half-Day Fridays

Working on challenging engineering projects.

Continuous learning and career growth with global mobility opportunities.

A chance to contribute to something bigger - advancing the future of healthcare through automation.

Job Description
ROLE SUMMARY:

The Field Service Representative (Controls) will be responsible for the design, development, troubleshooting, and documentation of complete control programs for custom automation equipment. Programming of control systems using PLCs, PCs, servo drives, robots, and other more specialized controllers is a requirement. Skilled in troubleshooting of electrical controls and mechanical mechanisms. As part of the After Sales Service team, the incumbent will often work independently on customer site and will be responsible for organizing, communicating and completing work on time and as planned. This position will be rotated through periods of travel and services work,



and periods where integrated into our system build process where they will develop deeper knowledge of specific systems to become subject matter experts to support our customers throughout the life cycle of their systems.

Responsibilities include:

Develop and program software (PLC and/or PC based) specific to customer requirements.

Troubleshoot controls and electrical equipment at the customer’s facility and make the necessary adjustments to bring equipment up to running status.

Utilize in depth knowledge of ATS technology to recommend efficient and cost effective solutions to customer needs.

Report, troubleshoot and correct abnormal equipment conditions.

Organize, communicate and complete work as per the project plan and customer requirements.

Monitor for and act on opportunities to suggest additional tools or equipment necessary to better operate or maintain customer equipment.

Travel to both domestic and international customer locations for long and short-term support.

Travel is typically 50 to 60%, but there could be periods of higher travel requests during service rotations per year.

When required, lead on-site teams in the execution of project plans at customer site.

Act as a liaison for the on-site team, ATS Project Management and the customer, ensuring project plans are communicated, and executed as per customer requirements and ATS agreement.

Coordinate third-party vendors and assist to resolve technical issues as required.

Complete detailed Service Report for the services provided on a daily/weekly basis. Ensure customer issues have been resolved through follow-up communication and project/case closure if required.

#J-18808-Ljbffr

📌 Cleaner within Mississauga (Ontario)
🏢 HomeCleans
📍 Ontario