If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Dining Room Coordinator to join our Parkland Ancaster team based in Ancaster, Ontario .

Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents.

Additional Benefits Include

Approximate hourly wage: $21.69 - $22.88

Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program (eligible immediately upon hire for all full time or part time staff)

Life, travel, and other insurances

Access to virtual healthcare 24/7 for FREE through the group health benefit plan

RRSP program (5% employer matching)

Vacation accrual (begins immediately) and travel insurance

Free onsite parking

Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events

Access to continuing education and training through Shannex’s Centre of Excellence

Opportunities to be part of sector innovation and continuous improvement initiatives





Recognition and Rewards for service excellence and safety

About The Opportunity

Providing leadership in the coordination of dining room staff activities to ensure professional service delivery to residents daily and for special events

Outlines work assignments

Supervises, directs, and evaluates the work of the team

Ensures new team members are orientated and trained on all departmental standards

Assists with resource management, such as recruitment, orientation, training, and coaching

Performing all duties of the Server position

Supporting the development of a quality culture by having a continuous quality improvement philosophy

Assisting in the provision of catering services for internal and external events and special functions

Coordinates all meal/beverage charges and proper billing

Organizes and maintains the process for client menus, diet slips and count sheets.

Assists with inventory counts monthly

Assists in the process to track and submit records of resident additional food services charges when required

Inspects the dining room, serveries and stewarding area to ensure all assigned duties from the previous day have been completed

Ensure procedures are followed when alcohol is served if applicable

Working with the food services team to promote communication and compliance to policies,



procedures and applicable legislation.

Develops and maintains effective relationships with residents and their families to determine individual needs, resolve issues or concerns, and evaluate resident satisfaction

Maintaining safety and sanitation in the dining areas to meet legislative / organizational standards

Performs all other duties as assigned/required

About You
In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

A high-school diploma or GED

Proof of Basic Food Safety Training or Food Handler’s certificate is required

Proof of valid Smart Serve Certification is required

Minimum 2 years’ experience in the food & beverage service industry

Successful candidates will be required to obtain a explicit Criminal Record Check, and where applicable, a Vulnerable Sector Check, prior to appointment

Previous supervisory experience in hospitality or health care foodservice

Experience in preparation of work schedules considered an asset

Experience using POS software and other essential computer programs considered an asset

Previous experience working with the elderly in long-term care or a seniors independent living environment an asset

Extensive knowledge of food safety practices

Extensive knowledge of food preparation and quality standards

Knowledge of meal service and etiquette standards

Ability to effectively supervise others

Ability to understand resource allocation (including staffing, supplies)

A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care

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📌 Dining Room Coordinator (Ontario)
🏢 Shannex
📍 Ontario