Senior Manager, Client Insights & Experience Strategy (Ontario)

22 Sep

Scotiabank

Ontario

22 Sep

Scotiabank

Ontario

Scotiabank is seeking a Senior Manager, Client Insights and Measurement to transform data into actionable strategies that drive client engagement and growth. You will partner with stakeholders across Canadian Banking to shape client experiences, deliver monthly CX reports, and lead end-to-end research initiatives.
The role requires 7+ years in financial services or customer experience measurement, solid analytical skills, and experience with Qualtrics/Medallia.

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📌 Senior Manager, Client Insights & Experience Strategy (Ontario)
🏢 Scotiabank
📍 Ontario

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