Description Les orthodontistes et les dentistes sont au cur de notre entreprise axe sur les professionnels de la sant.

Notre objectif est doffrir des rsultats cliniques suprieurs tout en amliorant lexprience des patients.

Notre croissance et notre succs continus dpendent de notre capacit permettre aux cliniques dentaires de prosprer.

En tant que Gestionnaire de comptes cls, vous collaborerez avec nos clients les plus importants pour diriger la transformation de leurs pratiques grce des solutions numriques innovantes, afin de stimuler la croissance des ventes et la part de march pour les solutions orthodontiques et numriques dAlign (incluant Invisalign et iTero).

Votre mission est dacclrer les revenus, daugmenter le volume de cas et doffrir des rsultats cliniques et des expriences patients suprieurs. _____________________________________________________________________________ Key Account Manager - Quebec Both Orthodontists and Dentists are an integral part of our doctor driven business.

Our goal is to deliver superior clinical outcomes with an enhanced patient experience.

Our continued growth and success depends on enabling dental clinics to thrive.

As a Key Account Manager you will partner with our most key customers to lead the transformation of their practices with innovative digital solutions to drive incremental sales and market share growth for Aligns orthodontic and digital solutions (including Invisalign and iTero).

Your mission is to accelerate revenue, increase case volume, and deliver superior clinical outcomes and patient experiences.

Attentes du rle Dveloppement stratgique des relations tablir des relations efficaces avec les dcideurs et influenceurs de haut niveau au sein des organisations clientes.

Dmontrer un engagement indfectible envers la collaboration, comme en tmoigne leur partenariat troit avec le TM assign au compte en tant que propritaire principal du compte.

Crer un dialogue stratgique pour positionner les solutions Align en orthodontie, en flux de travail restauratif et en numrisation intraorale.

Collaborer de faon interfonctionnelle avec les quipes internes (marketing, service la clientle, logistique, commercial, dveloppement de produits) pour rpondre aux besoins des clients.

Planification et excution des affaires Traduire les stratgies daffaires en objectifs et tactiques clairs; laborer des prvisions de ventes, des budgets et des plans de contingence ralistes.

Planifier et excuter des plans de territoire et de comptes bass sur une comprhension approfondie des activits, objectifs, dfis et opportunits de chaque compte.

Utiliser les donnes et lanalytique pour aider les clients prendre des dcisions claires et optimiser les processus en clinique.

Gestion des ventes et des comptes Atteindre les objectifs de ventes trimestriels et annuels pour le territoire et les comptes assigns.

Dvelopper, communiquer et mettre en uvre des plans de vente stratgiques pour les comptes cls, en sappuyant sur des insights et une approche consultative.

Surveiller la performance des comptes, ajuster les efforts lorsque les objectifs ne sont pas atteints et promouvoir le changement pour accrotre lefficacit des ventes.

Ngocier avec les dcideurs afin de positionner Align comme la solution complte pour les besoins en orthodontie et en numrisation numrique.

Leadership et collaboration Faire preuve de leadership en vente par le mentorat, le coaching et la collaboration avec les quipes interfonctionnelles.

Assumer les responsabilits de formation rgionale et dintgration selon les directives du gestionnaire rgional.

Soutenir les initiatives rgionales et les projets spciaux (p. ex., runions, vnements clients).

Promouvoir les valeurs ACA et encourager la collaboration entre les quipes. ducation et soutien aux clients Former les clients sur les produits Invisalign et iTero afin dassurer leur confort clinique et leur adoption.

Communiquer de faon interfonctionnelle (dentiste, coordonnateur de traitement, assistant clinique, ducation, marketing) pour comprendre les besoins daffaires et articuler ladquation avec les solutions Align.

Orchestrer des ressources internes supplmentaires pour optimiser lexprience client et promouvoir les solutions Align.

Professionnalisme et agilit Faire preuve de crativit, dautodiscipline et tre capable didentifier et de raliser des tches critiques de faon autonome avec un fort sens de lurgence. couter, comprendre et analyser les besoins des clients afin dadapter les produits et services Align pour offrir une exprience client de classe mondiale.

Role expectations Strategic Relationship Building Build effective relationships with high-level decision-makers and influencers in customer organizations.





Demonstrate an unwavering commitment to collaboration as demonstrated by their close partnership with the accounts assigned TM as the primary owner of the account.

Create strategic dialogue to position Aligns solutions for orthodontic treatment, restorative workflows, and digital intraoral scanning.

Collaborate cross-functionally with internal teams (Marketing, Customer Service, Logistics, Commercial, Product Development) to support customer needs.

Business Planning & Execution Translate business strategies into clear objectives and tactics; create realistic sales forecasts, budgets, and contingency plans.

Plan and execute territory and account plans based on deep understanding of each accounts business, goals, challenges, and opportunities.

Utilize data and analytics to help customers drive decision-making and optimize office processes.

Sales & Account Management Achieve quarterly and annual sales targets for assigned territory and accounts.

Develop, communicate, and implement strategic sales plans for key accounts, leveraging insights and consultative selling approaches.

Monitor account performance, redirect efforts when goals are not met, and champion change to increase sales effectiveness.

Negotiate with decision-makers to position Align as the complete solution for orthodontic and digital scanning needs.

Leadership & Collaboration Demonstrate sales leadership through mentorship, coaching, and collaboration with cross-functional teams.

Assume regional training and onboarding responsibilities as assigned by the Regional Manager.

Support regional initiatives and special projects (e.g., meetings, customer events).

Champion ACA values and foster collaboration across teams.

Customer Education & Support Educate customers on Invisalign and iTero products to ensure clinical comfort and adoption.

Communicate cross-functionally (Doctor, Treatment Coordinator, clinical assistant, education, marketing) to understand business needs and articulate the fit with Aligns solutions.

Orchestrate additional internal resources to optimize the customer experience and promote Align solutions.

Professionalism & Agility Be creative, self-disciplined, and capable of identifying and completing critical tasks independently with a high sense of urgency.

Listen, understand, and analyze customer needs to tailor Align products and services for a best-in-class customer experience.

Ce que nous recherchons Diplme universitaire ou exprience quivalente requise.

Minimum de 6 ans dexprience.

Lexprience peut inclure des ventes B2B externes ou internes, ou de lexprience dans la vente de dispositifs mdicaux dquipements de capital, dans le domaine dentaire ou toute autre combinaison pertinente.

Historique dmontr datteinte des objectifs de vente.

Possession dun permis de conduire valide.

Connaissances en affaires et marketing : capacit discuter de sujets tels que lanalyse des flux de trsorerie, le retour sur investissement (ROI), les tats financiers (P&L;) et poser les bonnes questions daffaires. laise avec les discussions cliniques concernant les produits Invisalign et iTero.

Matrise des applications Microsoft Office.

Exprience avec un systme CRM, Salesforce prfr, et les plateformes de communication virtuelle.

Dplacements rguliers requis dans le territoire gographique assign, avec possibilit de nuites.

Certains dplacements aux tats-Unis seront requis.

Droit de travailler au Canada et de voyager occasionnellement aux tats-Unis.

Pour les postes situs au Qubec, les candidats doivent tre bilingues franais / anglais.

What We''re Looking For Bachelors degree and/or equivalent experience required Minimum of 6 years of experience required.

Experience can be outside business-to-business (B2B) sales experience or industry experience selling a medical device, capital equipment, dental, orthodontic, or other relevant combination of sales (inside or outside) and industry experience.

Proven track record of achieving sales goals Valid drivers license Business & Marketing knowledge: Ability & comfort having business discussions (Cash Flow Analysis, ROI, P&L;) and asking the right business questions Comfort with having clinical discussions regarding both Invisalign and iTero products Proficiency with Microsoft Office applications.

Experience with a CRM system,



Salesforce preferred, and virtual communication platforms.

Regular travel within assigned geographical territory required with the possibility of some overnight travel required.

Some travel to the US will be required.

Legally entitled to work in Canada and travel to the US on occasion.

For roles in the province of Quebec, candidates must be French / English bilingual.

Pay Transparency If provided, base salary or wage rate ranges are the range in which Align reasonably expects to set a candidates pay for the posted position.

Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members.

For other locations outside of the primary location, the base salary range will be adjusted geographically.

For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S.

Our internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience.

This posting is for an existing vacancy within our organization.

Canadian work experience is not required for this position.

We welcome applicants from all backgrounds.

We use automated tools (including artificial intelligence AI) in our hiring process.

This may include AI-based screening or assessment of applications.

All final hiring decisions will be made by humans.

Applicant Privacy Policy: Review our Applicant Privacy Policy for additional information.

Equal Opportunity Statement: Align Technology is an equal opportunity employer.

We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category.

Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.

Your growth and well-being: At Align, every smile matters.

Were committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs.

While specific offerings may vary by location and role, Align employees can typically expect: Health and well-being programs to keep you thriving in both body and mind.

Employee-exclusive discounts on Invisalign products.

Learning opportunities through online learning resources and support for your individual development plans.

Inclusive, global workplace that fosters collaboration, recognition and belonging.

Country and/or role specific details will be shared with you by your recruiter during the interview process.

Discover Align: We are a global community of game-changers and smart team players, united by our belief in the power of a smile.

Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.

Aligns core values of agility, customer, and accountability are more than words to work by, they are words we live by.

The actions we take every day speak to who we are as a company and our focus on being truly impactful.

We celebrate our differences, and the many ways we support one another ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.

We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated.

With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees.

As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion.

We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.

As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.

Eager to learn how we embrace our global differences and nurture employee well-being? Explore Align''s culture here! Want to discover more about exocad and Cubicure ? Click on their names for additional information.

📌 Gestionnaire de comptes clés - Québec (Montreal)
🏢 Align Technology
📍 Montreal