Dure de l''emploi: Permanent Langue de travail: Anglais Heures de travail: 35 hours per week Education: Exprience: Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Tasks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems,



or appropriate software Perform Web-server backup and recovery operations Provide customer service Manage incidents Supervision No supervision responsibility Computer and technology knowledge Networking hardware Networking security Servers Mail server software MS Office Wireless networks Security and safety Basic security clearance Transportation/travel information Willing to travel regularly Valid driver''s licence Work conditions and physical capabilities Fast-paced environment Work under pressure Attention to detail Personal suitability Accurate Client focus Organized Ability to multitask Experience 1 year to less than 2 years Support for newcomers and refugees Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work setting for youth

📌 user support technician (Markham)
🏢 Nexuswave
📍 Markham