22 Sep
|
Nova Scotia Community College
|
Winnipeg
22 Sep
Nova Scotia Community College
Winnipeg
Join NSCC as a Digital Technology Analyst, providing vital IT support to faculty and IT students in Nova Scotia. This full-time role features varied digital challenges and customer interactions.
Reporting to the School Manager, you will be instrumental in delivering specialized technical support and managing support systems. Recent graduates with a diploma in IT or related fields are encouraged to apply, especially those experienced in customer service. Collaborate with faculty on technology needs to enhance educational experiences.
Key Responsibilities: • Deliver IT support via phone, email,
and in-person • Maintain accurate records of support tickets and activities • Troubleshoot issues for faculty using the Collaborative Network • Research and manage computer supply inventory • Assist with hardware installations and maintenance in labs
Requirements: • Educational background in Information Technology or similar field • Customer service experience preferred • Comfort with digital systems and virtual environments • Solid organisational and problem-solving skills • Possession of a valid driver’s license
Utilize your technical knowledge and teamwork skills to advance NSCC’s digital initiatives and support its vibrant community. #J-18808-Ljbffr
📌 NSCC Digital Analyst - IT Support (Winnipeg)
🏢 Nova Scotia Community College
📍 Winnipeg