Looking for a person with some experience.

Job requires you to greet guests upon their arrival and check them into the hotel’s reservation system. Duties include providing excellent customer service, relaying any information about hotel amenities, and helping hotel guests find their rooms. Taking, cancelling, and changing room reservation requests. Investigating and resolving customer complaints or questions. Processing guest departures including calculating changes and receiving payments. Answering telephone calls and relaying messages. Understanding the booking system. Answering inquires about the hotel and its services via telephone, email, or in-person. Handling wake-up calls and a myriad of other guest requests.

Working with Housekeeping staff to make sure the rooms are well cleaned & ready for guests to check-in on time.

Working with Maintenance staff & other operations staff to ensure work is being done in a timely manner.

Prefer the candidate to live on-site. On-site accommodation will be provided.

Job Types: Full-time, Part-time

Pay: $18.00-$20.00 per hour

Benefits:

- Discounted or free food
- Flexible schedule
- In office gym
- On-site parking

Work Location: In person

📌 Hotel Front Desk (Parry Sound)
🏢 Jolly Roger Inn & Resort
📍 Parry Sound