Job Title: Service & Hospitality Specialist
Location: Betty’s Wine Bar & Patio
Compensation: wage plus tips

About Us:
At Betty’s, we pride ourselves on delivering an exceptional dining experience that blends great food, fine wine, and an inviting atmosphere. As a small, chef-driven wine bar with an intimate space, we offer a curated menu alongside carefully selected wines and craft beers from around the world. Our team is passionate about providing a memorable service experience, and we’re looking for energetic, enthusiastic individuals to join us.

Position Overview:
We are seeking a dynamic and versatile team member to join our dedicated service crew. This unique role will allow you to explore all aspects of the service experience. As a team member at Betty’s, you won’t just be a server, bartender, or food handler—you’ll be all of them! You’ll have the opportunity to work in our new wine bar and on our cozy patio, providing outstanding service and contributing to our warm, welcoming setting.

Key Responsibilities:

- Customer Service & Seating: Greet and seat guests, manage reservations, and ensure all guests feel welcomed and valued from start to finish.
- Service Excellence: Adhere to the restaurant’s established service standards and provide attentive, professional service to guests.
- Product Knowledge: Participate in information sessions about our menu, wines, and beers. Understanding these products and their pairings is integral to enhancing the Betty’s experience.
- Food Preparation: Assist with plating and preparing menu items such as shucking oysters, slicing deli meats, assembling grazing boards, and using a table-top convection oven for heating food.
- Beverage Service: Pour wine and beer with expertise, offer bottle service, and assist guests with pairing drinks and food.
- Cash Handling & POS:



Maintain your own cash float, settle up with the bar at the end of your shift, and ensure accurate transactions using the POS system.
- Stock Management: Communicate effectively with The Bruce managers to ensure proper stock levels of food, deli meats, cheeses, and beverages.
- Section Management: Handle a full section while ensuring smooth operations throughout the restaurant, including managing multiple tables and customer needs.

Requirements:

- Smart Serve Certification (mandatory)
- Minimum 1 year of serving experience in a fast-paced environment
- Safe Food Handler’s Certification (or willingness to obtain)
- Strong conflict resolution and problem-solving abilities
- Excellent organizational skills and the ability to prioritize tasks effectively
- Outstanding communication skills, both with customers and team members
- Solid knowledge or willingness to learn about food, wine, and craft beer pairings
- Previous experience with POS systems is an asset
- Physical stamina to stand, walk, lift up to 30 lbs, and bend for extended periods
- Flexibility to work various shifts, including nights, weekends, and holidays

What We Offer:

- A chance to learn from a small, passionate team with a focus on quality service
- Opportunities to develop your expertise in food, wine, and craft beer
- A collaborative and supportive work environment
- Competitive wages and tips

How to Apply:
If you’re passionate about food, drinks, and providing exceptional service, we’d love to hear from you! Apply today to join the Betty’s team and be a part of an exciting and dynamic work environment.

Pay: $20.00 per hour

Expected hours: 15.0 – 40.0 per week

Benefits:

- Discounted or free food
- Extended health care

Application question(s):

- Do you have a smart Server Certification ?
- Do you have a valid Ontario Food Handler's Certification?

Work Location: In person

📌 Food and Beverage Server (Stratford)
🏢 Betty's Wine Bar
📍 Stratford