The Role

[Your Business Name] is a growing roofing company in [Your Location], and we're looking for an organised, proactive Administrative Assistant to keep the back end of the business running properly.

This is the person who makes sure nothing falls through the cracks — calls get answered, jobs get scheduled, homeowners get called back, and the crews know where they're going. If you're the kind of person who can't stand a messy inbox or a calendar that doesn't line up, you'll do well here.

What You'll Be Doing

- Answering the phone — you're the first voice people hear when they call about their roof.
- Booking estimates — getting new leads into the calendar quickly, and following up with the ones who go quiet.
- Scheduling installs — coordinating crews, materials, and homeowners so everyone's on the same page.
- Managing the inbox — sorting what matters, replying to what you can, and passing on what you can't.
- Keeping homeowners informed — acting as the link between customers and the project managers.
- Keeping the CRM clean — every lead, every job, every note where it's supposed to be.
- Chasing paperwork — permits, warranty registrations, insurance certificates, and sub documents.
- Tracking job costs and invoices — making sure nothing gets missed or double-paid.
- Helping with payroll — getting hours and commissions in accurately and on time.
- Supporting hiring — posting ads, screening applicants, and booking interviews.
- General office support — whatever else keeps the business moving.

What We're Looking For

- Experience — at least a year in an administrative or office role.



Trades or construction background is a plus, not a requirement.
- Organised — you keep track of a lot of moving pieces without dropping any of them.
- Good on the phone — friendly, clear, and comfortable talking to homeowners who are stressed about their roof.
- Tech comfortable — Google Drive, spreadsheets, and CRM software. You don't need to be an expert, you need to be willing to learn.
- Adaptable — roofing moves with the weather. Plans change and you roll with it.
- Coachable — you take feedback well and you want to get better at this.
- Reliable — when you say something's handled, it's handled.
- Detail-oriented — you notice the wrong address, the missing date, the number that doesn't add up.

Why Join Us

- A growing company — we're expanding, and the people who help us do it grow with us.
- A role that matters — this isn't filing. You'll be the reason jobs run smoothly.
- Flexible setup — [remote, in-person, or a mix — whatever works for the right person].
- Room to move — take on more responsibility as quick as you can handle it.
- A team that backs you — we're not a place where people get left to figure it out alone.

If the role is remote: candidates need a quiet, uninterrupted workspace suitable for taking calls.

How To Apply

Send your résumé along with a short answer to one question:

“Tell me about a time you caught a mistake before it became a problem.”

A few sentences is plenty. We read every one, and we reply to everybody who answers it.

Pay: $19.00-$27.00 per hour

Expected hours: 15.0 – 40.0 per week

Work Location: Hybrid remote in Surrey, BC

📌 Administrative Assistant (Surrey)
🏢 MAG Roofing
📍 Surrey