Most people can answer a customer inquiry.

Far fewer can make a client feel understood, organize a complicated project, follow up without being reminded, and help turn an idea into a signed contract.

If you build trust quickly, learn faster than most people, and want to develop real sales skills in construction and design, this could be your opportunity.

Calgary Custom Concepts is a growing Calgary-based finish carpentry and custom millwork company. We create cabinetry, feature walls, architectural details and complete interior transformations for residential and commercial clients.

Our reputation is producing stronger referrals, larger projects and more opportunities than one salesperson can manage alone. We are looking for someone who can support our Sales Lead today and develop into independently managing and closing client opportunities.

This is not a call-centre or reception position. It is a developmental client-service and sales role with increasing responsibility, compensation and earning potential for the right person.

What You’ll Do

- Respond professionally and promptly to prospective clients.
- Build trust and help clients feel confident throughout the sales process.
- Ask thoughtful questions to understand each client’s goals, style, budget and timeline.
- Gather project details, measurements, photographs and design information.
- Maintain accurate notes, follow-up dates and opportunity stages.
- Coordinate information between clients, sales, estimating, design and operations.
- Assist with project renderings, visualizations and presentations.
- Keep clients informed while their projects are being designed, scoped and priced.
- Follow up consistently on missing information and outstanding proposals.
- Support proposal presentations and
- respond to routine questions and objections.
- Ensure every opportunity has a clear next step.




- Complete clean handoffs when sold projects move into production.
- Take ownership of smaller opportunities as your knowledge and judgment develop.
- Participate in Team meetings, sales training and ongoing coaching.

You May Be a Robust Fit If You

- Build rapport naturally and communicate with confidence.
- Follow up before anyone needs to remind you.
- Enjoy asking questions and discovering what people actually need.
- Remain positive and persistent when someone says no or stops responding.
- Can manage several active conversations without losing details.
- Learn new systems and processes quickly.
- Have a creative eye and can visualize a finished space.
- Take responsibility for outcomes instead of waiting for instructions.
- Want your responsibilities and earning potential to grow with your capabilities.
- Are motivated by becoming excellent, not merely comfortable.

Experience in customer service, consultative sales, architectural technology, interior design, estimating, project coordination or construction is helpful, but not required.

We can teach our services, systems and sales process. Initiative, empathy, confidence, judgment and relentless follow-through are much harder to teach.

Compensation and Career Development

Starting compensation of $20/hour during paid training

30 hours per week ( 6 hours per day 5 days/week) during onboarding.

Hands-on training and mentorship alongside our Sales Lead

Formal performance and compensation review within 90 days





Advancement opportunity after achieving defined performance milestones

Eligibility to earn commission in addition to hourly compensation once qualified to independently manage assigned sales opportunities

Opportunity to grow into a larger client-management and sales position

This is intended to become a permanent, growing role where the company is committed to seeing you grow and evolve in your role and responsibilities.

Why Calgary Custom Concepts?

You will not be joining a large company where your contribution disappears into the background.

You will work closely with the people responsible for sales, estimating and project delivery. You will see how real opportunities move from an initial conversation into designed, priced and completed projects.

The right person will have room to influence the client experience, help improve our sales systems and earn progressively greater responsibility. If you prove that you can create value, there is a genuine path toward stronger compensation and independent sales ownership.

How to Apply

Please submit your résumé and answer both questions below:

1. Tell us about a situation where your follow-up changed the outcome.

2. After reviewing Calgary Custom Concepts, what do you believe you could contribute to our growth?

Generic applications that do not answer both questions will not be considered.

Pay: $17.18-$25.00 per hour

Expected hours: 30.0 per week

Benefits:

- Mileage reimbursement
- On-site parking

Application question(s):

- Are you comfortable following up with prospective clients by phone, email, and text?
- What interests you most about this role?
- Which best describes your experience: customer service, sales, design/construction, project coordination, or none of the above? Please briefly explain.

Work Location: In person

📌 Client Experience & Sales Coordinator (Calgary)
🏢 Calgary Custom Concepts
📍 Calgary