Job Overview
We are seeking a detail-oriented and organized Office Assistant to join our business team. You will play a key role in keeping our office running smoothly and contributing to our customer experience. The position requires a commitment to work in office Monday through Friday from 8:00 AM to 4:00 PM

Duties

- Greet and assist customers in a professional manner.
- Supporting our repair Technician and Retail team.
- Answer phone calls, emails ,and customer inquires.
- Provide excellent customer service by addressing inquiries and resolving issues promptly.
- Manage and organize office files, inventory, and customer records.
- Handle shipping and receiving of products and repair items, ensuring proper documentation and tracking.
- Manage customer quotes, invoices and payments.
- Liaise with suppliers and other external contacts.
- Managing and updating company website and social media (a bonus but not required)
- Maintain office organization/cleanliness
- Solid customer service skills with the ability to communicate effectively both verbally and in writing.
- Proficient in data entry with attention to detail for accuracy.




- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Proficiency in proofreading documents for clarity and correctness.

Requirements:

- Previous administrative or office experience is preferred but no required.
- Strong communication skills (both verbal and written)
- Proficiency with computer software, specifically Microsoft Office Suite (Work, Excel, Outlook) and Zoho CRM or other CRM software.
- The ability to produce monthly emails or sales emails.
- Strong organization skills with the ability to multitask.
- Positive attitude and a customer service-oriented approach
- Ability to work independently and as part of a team.

If you are passionate about providing exceptional administrative support and thrive in a dynamic office setting, we encourage you to apply for this exciting opportunity.

Pay: $21.00-$26.00 per hour

Flexible language requirement:

- French not required

Language:

- English (preferred)

Work Location: In person

📌 Full time office Assistant (Canada)
🏢 The Drain Camera Shop
📍 Canada