Part Time Administrative Assistant Role

Job Title

Administrative Assistant

Job Description

Kjenner Financial Services, a branch of Sun Life, located in Fort Saskatchewan is looking for a part time Administrative Assistant to provide administrative support to a successful Advisory Team.

We're looking for a reliable, detail-oriented administrator who takes price in keeping things organized and running smoothly. This is a key support role within our office, ideal for someone who is proactive, confident working independently and enjoys being the person others rely on.

If you're someone who naturally stays one step ahead, notices what needs to be done without being asked, and takes ownership of your work, you'll thrive in this role. We strongly value a team-oriented individual that can take initiative across a broad range of tasks.

You will work together with an energetic, collaborative, and progressive team to provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team. We take pride in doing things well and supporting each other.

This is a great chance for someone who enjoys being trusted with responsibility and wants to build strong operational and client service skills within the industry.

What will you do?

Handle all incoming and outgoing phone calls

Book and confirm appointments

Manage and maintain all paperwork

Provide proactive client service with a focus on problem resolution and attention to details. Liaise with various departments for execution, where necessary.

Respond to client inquiries (policy transactions, requests policy documentation, policy information, etc.).

Respond to requests for information in a timely matter





Communicate internally with various operational and administrative departments

Help manage incoming communications from clients, Advisors and other internal and external partners.

Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements.

Maintain complete and up-to-date client files within appropriate systems.

Work with an energetic, collaborative, progressive team

What do you need to succeed?

Must have

Strong Microsoft Office Suite skills

High level of time management and organization skills

Demonstrated skills in providing client service that will come across as professional, warm, and friendly to our clients

Exceptional verbal and written communication in English

Nice-to-have

Undergraduate degree in business or equivalent qualification

2-3 years experience and knowledge in the Insurance and Investment industry

Knowledge of Salesforce Software

Schedule: Part Time (24 hours/week)

Salary: $26,000 - $28,000 per year (depending on experience)

Location: Fort Saskatchewan, AB

Job Types: Part Time, Permanent

Schedule:

- Day shift

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Fort Saskatchewan, AB: reliably commute or plan to relocate before starting work (required)

Education:

- Bachelor's Degree (preferred)

Experience:

- Administrative experience: 2 years (preferred)

Job Types: Part-time, Permanent

Pay: $21.00-$23.00 per hour

Benefits:

- Company events
- On-site parking
- Paid time off

Ability to commute/relocate:

- Fort Saskatchewan, AB: reliably commute or plan to relocate before starting work (required)

Education:

- Bachelor's Degree (preferred)

Experience:

- Administrative experience: 2 years (required)

Work Location: In person

📌 Administrative Assistant (Canada)
🏢 Kjenner Financial Services
📍 Canada