We are seeking to fill a PART TIME Front Desk Agent at our Award Winning Hotel.

DUTIES AND RESPONSIBILITIES:

- Register guests and assigns rooms. Accommodate special requests whenever possible.
- Must have fluent English speaking both in-phone an in-person, and writing (lots of e-mail writing).
- Assists in preregistration and blocking of rooms for reservations.
- Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
- Understands room status and room status tracking.
- Knows room locations, types of rooms available, and room rates.
- Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Knows the location and types of available rooms as well as the activities and services of the property.
- Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early chek-ins, special requests, and day use rooms.
- Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
- Knows how to use front office equipment.
- Process guest check-outs.
- Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,




- Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
- Uses proper telephone etiquette.
- Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
- Reports any unusual occurrences or requests to the manager or assistant manager.
- Knows all safety and emergency procedures, Is aware of accident prevention policies.
- Maintains the cleanliness and neatness of the front desk area.
- Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
- IMPORTANT: Duties also include
- Cleaning, vacuuming, and mopping of public areas (lobby, meeting room, elevators, etc.), office and back office areas
- Organizing and cleaning supply shelves
- Some laundry
- Pay: $20 to start plus increases after probation period, and further depending on performance.
- Min. 6 month commitment required, as this position requires minimum 3 month training period.

Job Types: Part time, Permanent

Pay: From $20.00 per hour

Application question(s):

- Do you reside currently in Terrace?
- Must be available Sat and Sunday 9 AM- 4 PM.

Experience:

- customer service: 1 year (required)

Work Location: In person

📌 Hotel Front Desk Agent -PART TIME ( Sat, Sun, 9PM) (Canada)
🏢 Comfort Inn and Suites Terrace
📍 Canada