About the Role

RILEYS is seeking a highly organized and detail-oriented Promotional Products Specialist Data Entry & Data Entry to join our growing team. This position is responsible for accurately entering and maintaining order information, supporting promotional product projects, coordinating with vendors and clients, and ensuring exceptional customer service throughout the order process.

The ideal candidate will be comfortable managing multiple projects simultaneously, have solid administrative skills, and possess a keen eye for detail.

Key Responsibilities

- Enter and maintain customer orders, purchase orders, and product information accurately within company systems.
- Process promotional product quotes, orders, proofs, and artwork requests.
- Coordinate with vendors regarding pricing, inventory availability, production schedules, and shipping.
- Review orders for accuracy and ensure all customer requirements are met.
- Track project timelines and provide status updates to customers and internal teams.
- Assist with promotional product sourcing and research for client projects.
- Maintain electronic files, order documentation, and customer records.
- Generate reports and assist with invoicing and billing processes.
- Support eStore and online ordering platforms as needed.
- Collaborate with sales, production, and customer service teams to ensure successful project execution.

Qualifications

- High school diploma or equivalent; associate's degree preferred.




- 1-3 years of experience in data entry, administrative support, customer service, or promotional products.
- Strong attention to detail and excellent organizational skills.
- Proficiency in Microsoft Office Suite, especially Excel and Outlook.
- Excellent verbal and written communication skills.
- Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
- Experience with CRM, ERP, or order management systems is a plus.
- Promotional products industry experience is preferred but not required.

Preferred Skills

- Knowledge of promotional products, apparel, printing, and branded merchandise.
- Experience working with vendors, proofs, and artwork approvals.
- Strong problem-solving and customer service abilities.
- Ability to work independently and as part of a team.

Benefits

- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Career development opportunities
- Career growth within a growing organization

How to Apply

Interested candidates should submit their resume and a brief cover letter outlining their experience with data entry, customer service, and promotional products.

Join RILEYS and help deliver exceptional products and service to some of North America's leading organizations.

Pay: $20.00-$21.00 per hour

Expected hours: 40.0 per week

Benefits:

- On-site parking
- Paid time off

Work Location: In person

📌 Promotional Products Specialist/Data Entry (Canada)
🏢 Rileys Enterprise Solutions
📍 Canada