Duties and Responsibilities:

Reporting to the Manager, Undergraduate Studies, the incumbent works in a highly collegial, service-oriented setting and provides administrative, coordination, and training support for Teaching Assistants within the Sprott School of Business. The incumbent administratively supports the full Teaching Assistant lifecycle, including onboarding, orientation, training coordination, communications, scheduling, documentation, and ongoing support to Teaching Assistants.. The position helps ensure Teaching Assistants receive timely information, understand School and University expectations, and have access to the resources and processes required to support high-quality teaching and learning.

Qualifications:

The incumbent must possess the following qualifications:

- The ability to effectively use MS Office applications, Brightspace or other learning management systems, shared drives, databases, spreadsheets, and communication tools used to support Teaching Assistant administration and training;
- Knowledge of School and University structures, procedures, academic regulations, Teaching Assistant processes, student support expectations, and relevant privacy, accessibility, and academic integrity requirements.
- Excellent organizational and administrative skills; must have the ability to organize work effectively in a fast-paced office environment, set priorities and meet strict deadlines.
- Excellent oral and written communication skills.
- Must have the ability to professionally represent the School with discretion, tact and diplomacy,



and deal effectively with faculty members/contract instructors, students, staff and the public.
- Must have demonstrated excellence in customer service including experience working in a public service area.

Education and Experience:

The above is normally acquired through the completion of:

- Completion of a university degree, or an acceptable equivalent.
- Minimum one (1) year work experience in post-secondary education administration, academic support, teaching support coordination, student services, training coordination, or an acceptable equivalent.

HR Note:

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

📌 Teaching Assistant Support Coordinator (Canada)
🏢 Carleton University
📍 Canada